Administrative Support Associate - Journey

Administrative Support Associate - JourneyThis position serves as the primary front desk receptionist for the East Carolina University Registrar's Office. This position is the primary point of communication for students, alumni, faculty/staff, and visitors. Responsibilities include but are not limited to:Provide administrative support to the Registrar's Office and other university departments.Assist walk-in guests with inquiries and forms.Direct walk-in guests to the applicable unit within the Registrar's Office.Facilitate incoming/outgoing mail and shipments.Distribute interoffice mail.Manage point-of-sale system for academic transcript transactions.Process registration requests, course withdrawals, and student record changes.Oversee department email communications.Minimum Education, Knowledge, Skills, and Experience - High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.License or Certification required by statute or regulation - NonePreferred Education, Knowledge, Skills, and Experience - Customer Service Experience Cash Handling ExperienceLicense or Certification required by the Department - NoneSpecial Instructions to Applicant - Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis. Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.Additional Instructions to ApplicantJob Open Date - 09/03/2026Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. - 09/16/2026Open Until Filled - NoNondiscrimination Statement - East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at View phone number on click.appcast.io (Voice/TTY) or ADA - View email address on click.appcast.io for Employment - Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.Department for People Operations, Success, and Opportunity - If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at View phone number on click.appcast.io or toll free at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.