Director of Security at New Braunfels Utilities New Braunfels, TX

Director of Security New Braunfels, TX. Position Summary The Director of Security leads and integrates NBU’s converged cyberphysical security program, uniting cybersecurity, physical security, and resilience into one coherent enterprise. Directs all security personnel, including the Cybersecurity Manager and Physical Security Manager. Steward the Cyberphysical Security Program under the vision and guidance of the Chief Technology and Security Officer (CTSO). Influences strategy. Drives execution and budgeting. Protects NBU’s people, facilities, data, and critical infrastructure while cultivating a forward‑looking culture of resilience. Essential Duties & Responsibilities Influences the security vision and strategy as set by the CTSO for a unified cyber‑physical security organization aligned with NBU’s mission, risk appetite, and regulatory landscape. Implements security vision and strategy using people, processes, technology, and financial resources to meet NBU's goals and vision. Directs daily cybersecurity and physical security team operations; oversees hiring, coaching, performance, and career development. Implements a converged security architecture that leverages shared technologies, intelligence, and workflows across IT, OT, and facility domains. Supports cross‑functional incident response, coordinating detection, containment, investigation, and recovery for cyber intrusions, physical breaches, and blended threats. Drives regulatory compliance (e.g., NERCCIP, TSA Security Directives, NIST CSF) and maintains auditable evidence of control effectiveness. Guides capital planning for access control, video surveillance, threat monitoring, and resilience technologies; manages operating and project budgets. Cultivates external partnerships with law enforcement, emergency management, peer utilities, and industry ISACs to strengthen community security. Assists with enterprise risk assessments; prioritizes mitigation initiatives and presents residual risk posture to executive leadership and the Board. Promotes security awareness through training, tabletop exercises, and transparent executive reporting that translates technical threats into business impact. Champions a long‑term resilience capability for NBU that expands security toward an all‑hazards, continuity of operations, and community resilience framework. Maintains 24/7 readiness; serves as leader for critical security events and ensures succession depth for incident leadership. Executes special assignments and other duties as directed to advance NBU’s strategic objectives. This general overview only includes essential functions and does not imply these are the only duties to be performed. Employees will follow any other job‑related instructions and perform any other job‑related duties requested by the supervisor or management. Knowledge, Skills, and Abilities Knowledge of chain of command and incident command procedures Knowledge of conflict management techniques Skill in providing leadership, direction, and supervision to staff Knowledge of security investigation methods Knowledge of card access systems Knowledge of alarm systems Knowledge of security camera operation (CCTV) Knowledge of departmental security policies and all NBU post orders, including having acknowledged understanding of such policies and orders Knowledge of NBU's safety and environmental policies, practices, and procedures Skill in planning, scheduling, prioritizing, and coordinating work within the assigned work area Skill in reading, interpreting, and understanding diagrams and maps Skill in the use of firearms, demonstrated through successful completion of all firearms qualifications per departmental standards Skill in the use of OC Pepper Spray Skill in the use of defensive tactics Skill in training others and communicating complex information to less experienced personnel Skill in influencing others Advanced skill level in incident reporting Basic skills in office productivity applications (such as email, word processing, spreadsheets, etc.) Ability to remain alert and attentive to job requirements and co‑workers Ability to administer emergency care under high‑stress conditions Ability to balance and manage competing high‑priority work demands Ability to work without direct supervision; reliability; ability to participate in situations with courage, refrain from abusing authority invested in official role, and assume command presence in conflict situations, and choose appropriate deployment methods during actual or anticipated emergencies Ability to reason logically; apply discretion in maintaining confidentiality of information; observe and interpret what is observed; evaluate situations and people effectively; apply good judgment Ability to control one's temper, maintain objectivity, take criticism, function under verbal or physical stress, use authority effectively, function in different roles, work under hazardous and hostile conditions for long periods. Ability to demonstrate work ethic and behavior that promote the mission, values, and goals of Public Safety Work Environment Split between secure facilities, field locations, and standard office settings. Subject to after‑hours call‑out, emergency response, and occasional travel. May require personal protective equipment and exposure to weather or industrial hazards. Physical Demands Prolonged periods sitting or standing while reviewing security systems and dashboards. Occasional lifting (≤25lbs) of security equipment or infrastructure components. Ability to quickly traverse extensive facilities during incident response. General Responsibilities Maintain regular attendance; leave schedule should be managed to not interfere with the ability to accomplish tasks, including special projects and assignments with deadlines, or negatively affect direct reports' ability to do their jobs when applicable Adhere to NBU safety guidelines and practices at all times and in all situations Maintain a clean and safe work area, office, field site, and vehicle as applicable Maintain strict confidentiality of business, employee, and customer information in written and oral communications and safeguard sensitive documents Develop & maintain practical customer service skills for communications with co‑workers, customers, and the public in general Adhere to NBU policies and procedures Exemplifies NBU Core Values of Stewardship, Team, Integrity, Culture, and Safety Participate in and support initiatives to reach annual NBU Performance Measures Formal Education And Work Experience Requirements Degree/Diploma Obtained: Bachelors; Masters Preferred Work Experience Time Frame: Ten Years or More Field of Study: Security Management, Criminal Justice, Cybersecurity, Information Technology, Engineering, or related field Certification And Licensure Requirements Specific certifications are not required but should be obtained within the first 18 months in the role. Ability to obtain and maintain security clearances as required. Other Minimum Qualifications Knowledge of threat landscapes across IT, OT, and facility domains. Exposure to or eagerness to learn about the NIST Cybersecurity Framework and Department of Energy C2M2 Maturity Model Skill in crafting policy, procedure, and metrics that drive accountability. Ability to influence cross‑functional teams and vendors toward shared risk goals. Mastery of incident command principles and crisis communication techniques. Ability to help technical staff translate their knowledge into actionable executive briefings and effective business communications. Education: Bachelor’s degree in Security Management, Criminal Justice, Cybersecurity, Information Technology, Engineering, or related field; master’s preferred. Experience: Ten (10) years of progressive supervisory leadership, preferably at the director or executive level, in one or more of the following security domains: physical security, cybersecurity, or integrated resilience. Certifications: Specific certifications are not required, but should be obtained within the first 18 months in the role. Ability to obtain and maintain security clearances as required. Demonstrated Competencies Proven success leading converged or multidisciplinary security programs. Strong fiscal stewardship of departmental and project budgets. Exceptional communication with boards, executives, regulators, and front‑line staff. Record of implementing security frameworks and regulatory mandates in critical infrastructure environments. #J-18808-Ljbffr CDL Labor Logistics