Remote Help Desk Lead for CMS Programs
MAXIMUS
New York, NY
- Remote job
Maximus is a trusted federal partner supporting CMS programs. This fully remote role backs the Medicare/Medicaid Provider community, guiding the Help Desk through problem resolution and service requests. You will supervise technicians, coordinate desktop support across software and hardware, ensure SLAs, and drive staff training and performance reviews. A Bachelor's degree and 3+ years in help desk leadership are required, with familiarity in Group Policy and ServiceNow. #J-18808-Ljbffr MAXIMUS
Vacancy posted 3 days ago
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