Online Sales Manager

Online Sales Manager

Are you a driven sales professional who is looking to make an impact? As an Online Sales Manager for Ryan Homes, an NVR brand, you'll be an integral part of the region's sales team. You'll be the liaison between online leads and the community sales team. Your knack for discovering details, building excitement, and scheduling qualified appointments with interested prospects will lead to incremental sales. Your ability to provide a superior level of customer service that creates loyal NVR customers will help you excel.

Primary Responsibilities

• Direct management of web leads and offer prompt follow up (via phone, email & text) with your region's online inquiries to help achieve NVR's sales plans.
• Utilize the systems and tools provided to update customer details and preferences.
• Be knowledgeable on all active and upcoming communities to effectively identify the best community to meet the customers' needs.
• Pre-qualify and assess needs of all customers to match them with appropriate NVR communities.
• Remain knowledgeable on product availability and general pricing to clearly communicate to the customers.
• Create an exceptional customer experience.
• Set sales appointments for customers with community based sales team.
• Provide feedback to the Marketing and Sales teams regarding web lead quality and trends identified through the follow up process.
• Visit communities periodically to foster collaboration with the sales team and to gain valuable trends and insights to improve our customer experience and lead conversion
• This position will require working evening hours and weekend hours. This is a 40 hour a week position.

Qualifications

• 2 years experience in lead management or sales
• Strong planning & organizational skills
• Excellent oral & written communication skills
• Strong computer skills & working knowledge of lead management systems
• Bachelor's degree preferred

Life at NVR:

As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. Our management team is tenured and talented, nearly 80% of them promoted from within, so you will have mentors who can share their knowledge, and provide career guidance and encouragement.

NVR offers traditional benefits, among the best in the industry. In addition, we offer all employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you!

We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.