Business Development Coordinator

Job Description Business Development Coordinator Industry: CDMO / CMO – Nutraceuticals | Herbal / Phyto | Pharma OTC | Wellness | Functional Products Experience: 4–5 Years Location: Corporate Office - Tadbund Role Purpose We are seeking a proactive, commercially aware, and highly organized Business Development Coordinator to support business development and project coordination activities across Nutraceutical, Herbal / Phyto, and Pharma OTC CDMO/CMO businesses. The role will serve as a key coordination bridge between clients and internal cross-functional teams, ensuring timely handling of business enquiries, quotations, proposals, samples, documentation, development projects, and commercial follow-ups for domestic and international customers. The ideal candidate should possess strong coordination capability, client communication skills, commercial discipline, and an understanding of contract development and manufacturing workflows. Key Roles & Responsibilities 1. Client Coordination & Commercial Support Act as a coordination interface for prospective and existing customers for business enquiries, technical requirements, quotations, project updates, and routine communications. Ensure timely follow-up on: client enquiries quotations proposals business documentation samples commercial discussions action items Coordinate execution of: Confidentiality Agreements (NDA) technical questionnaires onboarding documentation customer compliance documentation Support preparation and submission of techno-commercial proposals in coordination with business and internal stakeholders. 2. Business Development Support Support business development activities across CDMO / CMO service offerings including: Product Categories Nutraceuticals Dietary Supplements Functional Wellness Products Herbal / Ayurvedic / Phyto formulations Pharma OTC products Service Scope product concept discussions formulation development coordination pilot / scale-up support technology transfer coordination commercial manufacturing support packaging solutions regulatory documentation coordination commercialization support Track business opportunities through the full lifecycle: Lead → Enquiry → Qualification → Proposal → Sampling → Development → Commercial Discussions → Conversion Maintain disciplined follow-up to improve response speed and conversion effectiveness. Support domestic and international business development initiatives. 3. Cross-Functional Project Coordination Coordinate closely with: Business Development Project Management R&D / Formulation Development Analytical / ARD Regulatory Affairs

QA / QC

Production / Manufacturing Packaging Development Purchase / Procurement Supply Chain / Planning Finance / Commercial Key responsibilities: Ensure timely response to customer requirements Track deliverables, timelines, and commitments Follow up with internal stakeholders for project progression Escalate bottlenecks proactively Support smooth transition from enquiry to commercialization 4. Sample, Proposal & Documentation Management Coordinate sample requests, preparation, dispatch, tracking, customer feedback, and closure actions. Maintain accurate documentation related to: proposals quotations costing inputs technical submissions specifications NDAs customer correspondence project trackers Ensure document control and adherence to internal approval workflows. 5. Meeting Coordination & Business Tracking Schedule customer meetings, internal project reviews, and business discussions. Prepare Minutes of Meeting (MOM) and track closure of action items. Maintain and update: customer database / CRM lead pipeline tracker quotation tracker sample tracker project follow-up dashboard business MIS reports Prepare weekly / monthly business development status reports. 6. Market Intelligence & Opportunity Support Support market research and competitor benchmarking across: nutraceuticals herbal / phyto Pharma OTC wellness product categories Track market trends in: ingredients dosage formats delivery technologies packaging innovations emerging product concepts Support identification of new prospects and growth opportunities. 7. Compliance & Process Discipline Ensure adherence to company SOPs, commercial workflows, documentation processes, confidentiality standards, and customer requirements. Maintain proper business records for governance and audit readiness. Required Competencies Technical / Functional Good understanding of CDMO / CMO business operations Familiarity with: nutraceutical formulations herbal / phyto products Pharma OTC formulations manufacturing workflows packaging formats commercialization processes Exposure to domestic and export business workflows preferred Proficiency in MS Office tools (Excel, PowerPoint, Word) Behavioural Strong coordination and follow-up discipline Excellent communication and interpersonal skills Strong organizational and multitasking capability Attention to detail and documentation discipline Problem-solving mindset Execution orientation Ability to work in a fast-paced cross-functional environment Educational Qualification Bachelor’s degree in: Pharmacy Life Sciences Nutrition Biotechnology Ayurvedic Sciences / Herbal Sciences Business Administration Related disciplines Experience 4–5 years of relevant experience in: Business Development Coordination Project Coordination Commercial Coordination Client Servicing / Account Coordination within: Nutraceutical CDMO / CMO Herbal / Phyto manufacturing Pharma OTC Contract manufacturing organizations Wellness / healthcare products Experience handling international clients / export business coordination will be an added advantage. Reporting To Head – Projects & Business Development Ideal Candidate Profile A highly organized, commercially disciplined, and execution-oriented professional who can effectively bridge clients, business teams, and technical operations, ensuring responsiveness, speed, and disciplined follow-through across nutraceutical, herbal, and Pharma OTC CDMO businesses. Concise Recruitment Posting Hiring: Business Development Coordinator | Nutraceutical | Herbal | Pharma OTC CDMO We are looking for a proactive Business Development Coordinator (4–5 years experience) with exposure to Nutraceutical / Herbal / Pharma OTC CDMO or contract manufacturing operations. The role involves client coordination, proposal follow-up, sample management, project tracking, business pipeline management, and cross-functional execution for domestic and international customers. Ideal background: Pharmacy / Life Sciences / Nutrition / Ayurvedic Sciences, with strong communication, coordination, and commercial follow-up skills. CDMO / CMO / Contract Manufacturing experience preferred. #J-18808-Ljbffr Sarvotham Care Ltd