Associate I, Production Operations

Remittance Processing Associate

As a Remittance Processing Associate, you'll support the accurate and timely processing of customer payments in our lockbox operation. You'll prepare payments for processing, handle exception items, research adjustments, and help maintain remittance processing equipment and supplies. This is an on-site, overnight position in Bolingbrook, Illinois, and prior or current lockbox experience is required.

Location: 270 Remington Boulevard, Suite A & B, Bolingbrook, IL 60440 Schedule: Friday night to Monday night 9pm to 4:30 am, Tues, Wed and Thurs nights off. Work arrangement: On-site

What You Will Be Doing

• Prepare customer payments for processing.
• Coordinate setup and maintenance activities for remittance processing equipment.
• Research and process adjustments.
• Process exception items.
• Maintain inventory of remittance processing supplies.
• Prepare outgoing collection notices for clients.
• Verify and distribute processing output.
• Perform other related duties as assigned.

What You Bring

• High school diploma or GED.
• Prior or current lockbox experience.
• Knowledge of remittance and item processing procedures.
• Ability to identify errors in calculations and balances.
• Ability to organize, assemble, and sequence work efficiently.
• Effective written and verbal communication skills.
• Ability to work with computer processing systems and related equipment.
• Ability to lift or move up to 30 pounds.
• Ability to work the required overnight, on-site schedule.

What We Offer You:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A competitive salary and benefits
• A work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $16.09 - $25.75 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.