Marketing Coordinator

Marketing Coordinator

Founded in 1948, Itasca Bank & Trust Co. is a locally owned, independent community bank with locations in Itasca and Roselle, Illinois. We value our staff and believe our greatest strength is our people, both our customers and employees. For more than 77 years, the Bank has been a responsible community leader by honoring the values of our past while making decisions that shape our future. Our ability to serve customers and remain a trusted corporate citizen depends on a dedicated and responsible team. Itasca Bank has been recognized as a Best of the Best/Top Pick by Daily Herald readers for multiple years since 2016, reflecting our commitment to quality service, high standards, and responsiveness to both customers and employees. We are a responsible employer dedicated to employee health and safety, maintaining diversity in our workforce and vendor relationships, and fostering a positive workplace culture. We encourage participation in community and civic activities and support a healthy work/life balance that helps create stronger communities and a better environment for our employees.

The Marketing Coordinator provides day-to-day support to the Marketing Department by assisting with administrative tasks, supporting events and internal programs, supporting the Bank's social media platform management, and helping maintain the Bank's marketing systems and processes. This role is highly organized, detail-oriented, and hands-on, ensuring marketing initiatives are completed efficiently and consistently while supporting the overall goals of the department. The Marketing Coordinator reports to the Director of Marketing.

Essential Functions

Assist marketing department with administrative needs, including taking phone registrations for events and helping maintain a database of event participants. Make registration reminder phone calls when needed.

Support community events and internal program events by assisting with setup and takedown, gathering marketing materials, promotional items, and performing other activities as needed.

Assemble and distribute new customer gift bags, employee welcome kits, and other branded materials.

Represent the Marketing Department on Itasca Bank's Rep Committee, which helps plan and organize employee events.

Manage the Bank's social media platforms through our vendor, ensuring quality content and providing creative input.

Monitor and respond on social media platforms for Bank mentions.

Participate and contribute to the marketing department weekly meetings.

Learn Marketing Department tools and use these tools to advance marketing tasks or provide backup: Canva, 360View CRM, Constant Contact, Q2 Online Banking, Inlighten and Cirrus for digital signage, and website content manager.

Maintain inventory and coordinate ordering, restocking, and distribution of promotional items, signage, and marketing collateral for branch locations and community events.

Participate in product training to maintain knowledge of Bank products and services.

Assist Marketing Team with execution of campaigns, as directed.

Review forms sent through the website portal.

Maintain donation/sponsorship spreadsheet and assist with donation request form and logo fulfillment needs.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Must be able to travel at times.

Position Type/Expected Hours of Work

This is an hourly, non-exempt position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education and Experience

Associate or bachelor's degree in marketing or communications, or equivalent work experience

Minimum 1+ years of marketing or communications

Knowledge of marketing principles and social media platforms

Strong writing and content creation skills

Hands-on, detail oriented, and highly accountable

Strong organizational and time management skills

Effective verbal and written communication skills

Ability to manage multiple projects and deadlines

Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, Outlook)

Ability to work independently and collaboratively in a team environment

Preferred Experience

Experience with social media platforms: Facebook/Meta, LinkedIn, Instagram

Marketing campaign implementation

Experience with coordinating or supporting corporate or client events

Marketing systems: Constant Contact, CRM, Canva, Inlighten, Q2, Cirrus

AAP/EEO Statement

Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.