Sr. Program Manager USCG (Baltimore)

Summary:

Lead and grow a portfolio of contracts supporting U.S. Coast Guard (USCG) customers and Cherokee Federal’s mission. Accountable for strategic growth, financial performance, customer relationships, contract execution, and recompete/recapture efforts across an assigned portfolio.

Provide leadership and oversight to Program and Project Managers, ensuring programs meet contractual, operational, financial, staffing, quality, and customer objectives. Serve as a senior customer-facing leader, building trusted relationships across the USCG community, identifying emerging customer needs, and translating customer insights and program performance into growth opportunities.

Drive portfolio expansion through customer engagement, pipeline development, opportunity qualification, capture support, contract expansions, recompetes, and adjacent opportunities while maintaining exceptional execution of existing work. Manage complex, geographically dispersed, and/or high-value contracts with challenging staffing and operational requirements.

Compensation & Benefits:

Starting Salary Range for Senior Program Manager: Pay commensurate with experience

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include:

• Up to a 6% 401(k) company match to help you build long-term financial security

• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most

• Medical, dental, and vision insurance, plus prescription drug coverage

• Basic life and AD&D insurance, with supplemental options

• Short-term and long-term disability coverage

• Paid federal holidays

• Employee Assistance Program (EAP)

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options

• Professional development, training, and certification support

• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn’t just a promise, it’s part of who we are.

Benefits are subject to change and eligibility requirements apply.

Responsibilities:

Includes the following:

• Lead an assigned USCG portfolio in alignment with Cherokee Federal’s strategic, growth, financial, and operational objectives.
• Develop and execute portfolio growth strategies, identifying customer priorities, whitespace, contract expansions, recompetes, adjacent markets, and new-business opportunities.
• Build, qualify, and advance a pipeline of opportunities in partnership with business development, capture, pricing, contracts, and executive leadership.
• Cultivate trusted relationships with USCG customers and stakeholders, leveraging mission knowledge, customer insights, and market intelligence to identify growth opportunities and strengthen customer satisfaction and retention.
• Lead and support capture and recompete efforts, including opportunity shaping, competitive assessments, teaming, solution and win strategies, staffing, pricing, proposals, and executive reviews.
• Provide executive oversight of programs and Program/Project Managers, ensuring contractual, operational, financial, staffing, quality, and customer objectives are achieved.
• Maintain accountability for portfolio financial performance, including revenue, profitability, forecasting, backlog, cost management, contract growth, and annual operating objectives.
• Monitor program and contract performance, proactively manage risks, implement corrective actions, and drive continuous improvement based on customer feedback, CPARS, and lessons learned.
• Ensure effective staffing, recruiting, retention, succession planning, and resolution of critical vacancies across the portfolio, including oversight of subcontractor and vendor performance.
• Conduct regular program and portfolio reviews to assess performance, customer satisfaction, financial health, staffing, risks, and growth opportunities.
• Build strong cross-functional partnerships across corporate functions to support successful portfolio execution and growth.
• Develop and communicate portfolio metrics and executive-level reporting covering pipeline, growth, recompetes, revenue, profitability, staffing, customer satisfaction, and program performance.
• Represent Cherokee Federal as a senior company representative with USCG customers, industry partners, teaming partners, and other external stakeholders.
• Perform other job-related duties as assigned.

Basic Qualifications, Education, & Experience:

• Bachelor’s degree and ten (10) years of federal government contract-related experience or an equivalent combination of education and experience.

• Substantial demonstrated experience supporting U.S. Coast Guard customers, needs and emerging requirements analysis, programs, missions, or contracts required.

• Demonstrated experience managing complex federal contracts and/or portfolios, including responsibility for financial performance, customer relationships, staffing, contract performance, and risk management required.

• Demonstrated experience contributing to pipeline and business development, organic growth, capture, recompetes, or new-business pursuits within the federal market required.

• Strong understanding of federal acquisition, contracting, business development, capture, proposal, and recompete processes with proposal development, solutioning, support and writing skills.

• Excellent organizational and project management skills.

• Ability to manage and develop high performing teams and implement and execute vision and goals.

• Ability to assess program performance and intervene effectively when cost, schedule, staffing, quality, contractual, or customer objectives are at risk.

• Ability to obtain and maintain an active security clearance per contract and/or sector requirements.

• Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications:

• PMP certification.

• Knowledge of Deltek Costpoint or similar software.

Work Environment:

Work is performed primarily in a climate-controlled environment. Work will require travel including overnight stays.

Company Information:

Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Businesses Corp - CFED, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Compliance Notices

Cherokee Federal is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). As required by VEVRAA, we take affirmative action to employ and advance in employment qualified protected veterans. Protected veterans are encouraged to self-identify during the application process.

Cherokee Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Qualified individuals with disabilities are encouraged to self-identify during the application process.

Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process, please contact Human Resources at View email address on apply.placed-app.com.