Assistant Director, Financial Aid

Job Overview Assistant Director, Financial Aid (Position No. P0005293). Full‑time regular position located at South Campus. Salary: $56,160 – $64,584. Pay Grade 813. Work Shift: First Shift. Work Schedule: Monday through Friday (including weekend variations). Hours per week: 40. Posting End Date: Open Until Filled. Responsibilities Oversee daily operations and coordination of financial aid services, supervising Senior Advisors and part‑time staff at campus offices (~30%). Provide guidance to staff advising students on financial aid programs, eligibility requirements, and application processes; analyze and evaluate eligibility (~20%). Oversee staff training and application of new processes and procedures, ensuring accuracy and consistency (~15%). Assist in development, supervision, and testing of interfaces between financial aid systems and internal systems such as CID, student records, credit and collections (~5% monthly). Assist in writing, training, and implementing financial aid policies and procedures; support departmental problem‑solving (~10% biannually). Provide recommendations on staff training needs related to computerized systems and federal financial aid regulations (~5% annually). Oversee short‑ and long‑range financial aid planning, including customer service aspects (~5% as needed). Interface with external systems (COD, Florida EFT, CPS, NSLDS, OSFA, DOE) and act as liaison between financial aid and other departments, community organizations, students, and parents. Organize and present regional financial aid workshops and the annual Financial Aid Day for high‑school seniors and current students (~5% annually). Attend and sometimes chair financial aid committees, represent the institution at relevant meetings (~5% annually). Manage phone coverage, email inquiries, and delegate work to staff accordingly. Qualifications Bachelor’s degree required; Master’s degree preferred. Minimum five years of experience in financial aid processing, with at least three years in a supervisory or lead capacity. Equivalent combination of education and experience may be considered. Skills and Abilities In‑depth knowledge of federal, state, and institutional financial aid programs, including compliance with policies, legislation, and regulations. Ability to work with diverse student and staff populations, resolve conflicts, coordinate interdepartmental projects, and engage outside agencies and auditors. Knowledge of operational processes and procedures, workflow, and task flow. Expertise in policy and procedure development and effective system‑testing scenario creation. Ability to retrieve and synthesize data from multiple sources to develop solutions. General understanding of institutional structure, policies, and practices, and their impact on Student Financial Services. Proven expertise in executing operational plans, managing projects, budgeting, cost control, and delivery of results. Strong managerial and team‑building skills, motivating and empowering direct and indirect reports. Ability to partner across the institution and externally to collaborate, share resources, and negotiate mutually beneficial outcomes. Advanced technical skills for the functional area. Benefits Affordable high‑quality health care insurance (medical, dental, and vision). Retirement options: Florida Retirement System (FRS) Pension Plan or FRS Investment Plan. Wellness program. Vacation/personal paid time off and winter/spring breaks. Paid parental leave. Tuition assistance and tuition reimbursement. Equal Opportunity Employment Broward College is an equal‑opportunity employer that strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The institution does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation, or any other legally protected classification. #J-18808-Ljbffr Broward College