Multi- Site Maintenance Supervisor New 21000 Wilbeam Ave. Castro Valley, CA 94546

Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ homes, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. Role The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping Avanath provide superior customer service. This includes quality move‑in, timely service, superb curb appeal, and personal attention to our residents and their homes. The Maintenance Supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the property. Key Qualities An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Building relationships with vendor partners, regulatory organizations, and social services partners is essential. An Authentic Attitude – Consistently demonstrate an open and professional attitude when accessing and resolving resident and staff concerns. An Approach that is Positive and Professional – Demonstrate active listening and ensure that each resident and staff member feels seen, heard, and valued. Qualifications At least 3 years of multifamily property maintenance experience. One year of supervisory experience. Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work. HVAC and CPO certifications are highly desired. Valid driver’s license. Very strong organizational skills and ability to handle multiple priorities. Solid interpersonal and customer service skills. Must be available for on‑call and weekend work. Key Accountabilities Resident Relations & Customer Service Demonstrate customer service skills by treating residents and others with respect. Respond sensitively to complaints about maintenance services and assign work orders efficiently. Enforce community policies delegated by the Community Manager. Assist with and complete work orders generated from resident requests. Maintenance Management Coordinate, schedule, and respond to resident/management requests and work orders. Ensure all repairs and replacements serve community common areas and units. Support cost‑cutting and expense control by fixing rather than replacing parts when possible. Inspect grounds, building, and other community features daily. Manage and order maintenance supplies inventory in accordance with budget guidelines. Maintain a preventative maintenance program. Maintain a well‑organized maintenance shop and safety standards. Manage unit inspections, key control, and accurate service records. Participate in on‑call emergencies and manage vendor bids and pricing. Guide maintenance staff, schedule training, and monitor daily progress. Provide input to the Community Manager on employee performance. Attend safety meetings and keep OSHA requirements current. Adherence to Property Management Rules, Regulations, and Guidelines Practice safety techniques per company and property policies and report any incidents. Comply with safety and risk‑management policies and attend routine meetings. Follow established policies and report violations. Conduct business in accordance with company policies, Fair Housing, Americans with Disabilities Act, and all other applicable laws. Physical Demands & Working Conditions Essential staff class; report to work and adhere to protocols. May need to work during inclement weather. Frequent standing and walking. Reading, writing, communicating verbally, and basic calculations. May work at height or on uneven ground. Occasional squatting, bending, twisting, pushing, pulling. May travel to sister communities. How Avanath Supports You We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. Culture Built on Purpose and Core Values – Commitment to Integrity, Spirit of Caring, and Focus on Continuous Improvement. Comprehensive benefits – health, dental & vision, 401(k), personal time off, paid holidays, and more. Growth based on achievement and promotion from within. Development – opportunities to learn through online training, classes, and coaching. Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our operations embrace and encourage employees’ differences in many personal characteristics, ensuring a fair and inclusive workplace. Compensation $29.08 - $31.08 USD per hour #J-18808-Ljbffr Avanath Capital Management, LLC