Mechanical Tech Support

We are currently seeking a mature, self-motivated individual with excellent organizational skills, teachable spirit, and a high level of attention to detail for addition to our Technical Support Department. Candidate should have fundamental low voltage electrical integration background, mechanical aptitude, and problem-solving skills. Verbal and written communication skills must be strong.

salary: $55,000 - $60,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

TECHNICAL SUPPORT
 Technical product and application support for customer and vendor base
 Provide internal SPG team technical support
 Troubleshooting field issues via phone, photos, videos, emails
 Lateral trade coordination (project support)
 End-user support
 Logging and managing trouble tickets
 Help organize and maintain local parts area.
ENGINEERING DUTIES
 Wiring Diagrams (Microsoft Visio)
 Custom electric modifications to hardware
 Custom mechanical modifications to hardware
 Application Engineering Support
 Research and Development
 Product Enhancements/New Product Development
 Cycle Testing & Documenting Products in PLC Controlled Door Lab
 Testing and processing electronic assemblies as standard part of special OEM kit program
process.

 Perform hardware kit assemblies/installs for material conversions from stock.

The essential functions of this role include:

• working in a smoke free environment
• wearing steel toe shoes
• working in a non-temperature controlled environment
• manual lifting up to 50lbs

Skills

• Mechanical Assembling
• Mechanical Engineering
• Mechanical Maintenance
• Technical Support
• Customer support
• Call Center Support

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.