Director of Operations

Careerscape is recruiting on behalf of our client, a state park facility in New York, for an experienced Director of Operations to lead day-to-day management of one of the region's premier outdoor destinations. This is a rare opportunity to take ownership of a high-visibility public property, overseeing everything from grounds and facilities to guest services and seasonal staffing, while shaping the visitor experience for hundreds of thousands of guests each year. Day-to-day, this role feels like running a small city: coordinating maintenance crews, monitoring safety and compliance across trails and public spaces, managing budgets and vendor contracts, and stepping in wherever operational gaps appear. The person who thrives here is a hands-on leader who is equally comfortable walking a job site in work boots and presenting a capital budget to stakeholders, someone who loves the outdoors, takes pride in public service, and can keep a large, seasonal, multi-department team aligned toward a great visitor experience. Responsibilities Oversee daily operations across grounds, facilities, maintenance, and visitor services Develop and manage annual operating and capital budgets Supervise, schedule, and mentor full-time and seasonal staff across multiple departments Ensure compliance with state safety, environmental, and accessibility regulations Coordinate maintenance and repair of trails, buildings, utilities, and recreational infrastructure Manage vendor and contractor relationships for services and capital projects Respond to and coordinate emergency and public safety incidents on park grounds Partner with regional and state park leadership on long-term planning initiatives Monitor visitor feedback and implement improvements to guest experience Prepare operational reports and present updates to senior leadership Requirements Bachelor's degree in park management, business administration, or related field preferred Seven or more years of operations or facilities management experience Prior supervisory experience leading teams of 15 or more Experience managing budgets, contracts, and vendor relationships Strong knowledge of safety, environmental, and regulatory compliance standards Ability to work outdoors in all seasons and respond to on-site emergencies Excellent organizational and problem-solving skills Proficiency with scheduling, budgeting, and reporting software Valid driver's license and willingness to work weekends and holidays as needed Medical, dental, and vision insurance State pension and retirement plan options Generous paid time off and holiday schedule Life and disability insurance Tuition assistance and professional development opportunities Employee wellness programs On-site parking Uniform and equipment allowance Opportunities for career advancement within the state park system Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law. #J-18808-Ljbffr Careerscape