Operations Manager

As an Operations Manager at Ecopack USA Inc., you will play a key role in the successful launch of our new facility in Tonawanda. In this hands-on leadership role, you will oversee all day-to-day plant operations, including production, maintenance, safety, and overall facility performance, while driving operational efficiency. Your day-to-day responsibilities will include: Lead and execute the company's operational strategy, ensuring alignment with business objectives and long-term growth. Partner with the executive team to establish operational goals, KPIs, and performance metrics. Drive operational excellence through process improvement, automation, cost reduction, and continuous improvement initiatives. Oversee daily operations across multiple departments, ensuring effective communication, collaboration, and accountability. Serve as the primary liaison with the parent company in Italy for new equipment design and machinery modifications. Lead, mentor, and develop operations and maintenance teams through recruitment, training, performance management, and employee development. Manage operational budgets, resource allocation, and cost-control initiatives while maintaining quality and productivity standards. Ensure compliance with all applicable regulations, company policies, BRCGS standards, and health and safety requirements. Identify and mitigate operational risks, lead business continuity and crisis management efforts, and maintain operational readiness. Direct all maintenance operations, including preventive and corrective maintenance, annual plant shutdowns, spare parts inventory, contractor coordination, and maintenance planning. Develop and implement maintenance procedures, training programs, and safety initiatives to maximize equipment reliability and uptime. Collaborate with Sales, Finance, HR, and other departments to support organizational objectives and operational efficiency. Build and maintain strong relationships with vendors, external partners, and the executive leadership team, providing regular updates on operational performance and strategic initiatives. You are someone who has: 5+ years of operations management experience in a manufacturing, production, or industrial environment Experience in developing and executing strategic operational plans, budget management, and resource allocation Exceptional leadership and team management skills Ability to work cross-functionally Strong problem-solving abilities Excellent communication skills, both verbal and written The compensation range for this position is $80,000 – $95,000 annually, commensurate with experience. About Ecopack Ecopack is a family-owned business founded in Turin, Italy. Ecopack specializes in the manufacturing of paper baking molds and specific packaging for the global confectionery industry. In close partnership with the world’s leading confectionery companies, Ecopack has thirty years’ experience in the design and manufacturing of paper molds that meet industrial production requirements. Today, Ecopack supplies an extensive clientele throughout Europe, the Middle East, Asia, Australia, Canada, USA and South America. Check out our website Home - Ecopack Ecopack provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ecopack complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.