Outside Operations Manager

Job Title: Outside Operations Manager Department: Athletics | Golf Course Pro Shop Responsibilities Customer Service – Lead/train/supervise all outside staff in welcoming members/guests to the club. Setup/Train/supervise all outside staff with regards to daily operations including carts, member bags, push carts, water coolers, range setup, bag room, rental clubs, towel service, sand on carts, radios, rental clubs, and updating the dry erase board with necessary information. Responsible for outing setup/member events including cart staging, signage, and range setup. This position will work closely with Professional staff to ensure all daily/weekly communication is updated and all staff members have a clear understanding of tasks, events, etc. This position shall train/supervise outside staff on policies/procedures in the event of inclement weather to ensure everyone is safe. This position will also be responsible for any basic maintenance items around the Golf Shop, Clubhouse, and Staging area. Cart Fleet Management: clean, rotate, maintain water in staff carts, update maintenance sheet when necessary, maintain picker cart, and communicate with mechanic. Maintain/clean all areas around bag room, clubhouse, and locker room. Maintain par levels of cleaning supplies, trash bags, and locker room supplies for daily operation. Clean hitting bays. Responsible for promoting consistency with every shift: uniforms, greeting, assignments, podium, checking bag tags. Communicate with Clubhouse Manager/Staff – help with food & beverage on-course delivery when necessary. Train outside staff on range ball dispenser management and procedures. Attend weekly staff meetings with department heads, GM, Professional Staff, Clubhouse Staff, and Superintendent. Assist Clubhouse staff with event setup and tear down. Additional Information Target hiring range: $18.37/hr. The actual salary paid will vary based on education, years of experience, internal equity, and other factors. Location: OSU Golf Club - Kepler Club House (0033) Position Type: Regular Scheduled Hours: 40 per week Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process. The university is an equal opportunity employer, including veterans and disability. #J-18808-Ljbffr Inside Higher Ed