Community Support Specialist

Join TeamBuilders

TeamBuilders is a community-based behavioral health organization with a vision to provide unconditional care to adults, children and families. TeamBuilders' commitment also translates to its employees and their families. TeamBuilders truly promotes work-life balance and creativity. TeamBuilders encourages employees to pursue their passions, participate in educational opportunities, and enjoy the work they do. TeamBuilders offers supervision and training opportunities to all its staff. TeamBuilders also sets high expectations for achieving excellence in service to the community. The pursuit of excellence is fundamental to employee success and growth within the organization.

Why Join TeamBuilders?

We don't just care for our clients; we care for our employees. In addition to competitive wages, TeamBuilders offers one of the most robust benefit packages in the industry.

***Retention Bonus Available for Specific Locations and Priority Positions Posted***

Comprehensive Healthcare Benefits

Full-time status and eligibility for a full array of benefits begin at just 30 hours per week:

• TeamBuilders pays up to 89% of your medical premiums (BCBSNM) with an employee contribution as low as $39.60 per bi-weekly pay period!
• TeamBuilders covers 75% of the total premium cost for both Dental and Vision, leaving you with just a 25% contribution (as low as $3.00 per bi-weekly pay period for dental and as low as $0.73 bi-weekly for vision).

Generous Paid Time Off for Full-Time and Part-Time Staff:

• Vacation Leave: Tiered accrual, the longer you stay, the more you earn, and it rolls over!
• Sick Leave: 1 hour accrued for every 30 hours worked (all staff);
• 10 Paid Holidays: Full 8-hour days or 80 hours of paid holiday time for full-time employees (prorated for part-time regular employees); and,
• Maternity/Paternity Leave: 40 hours of paid Parental Leave (prorated for part-time regular employees); and,
• Bereavement Leave: 40 hours of paid Funeral Leave (prorated for part-time regular employees).

Annual Reimbursement Allowance (prorated by employment status):

• $200.00 reimbursement for license exam fees and prep materials
• $250.00 reimbursement for initial and annual professional license renewal fees
• $250.00 reimbursement for continuing education fees

Employee Referral Bonus:

• Refer a successful hire and earn up to a $500.00 referral bonus!

Looking Out for Your Financial Future:

• 401(k) Match: 50% employer match of the first 6% of income contributed (up to 3% additional pre-tax compensation) after one year of service with a minimum of 1,000 hrs worked;
• Voluntary Life & Disability: Comprehensive coverage options to protect you and your family; and,
• Student Loan Repayment: All TeamBuilders locations are HRSA-approved NHSC sites. You may be eligible for federal NHSC Loan Repayment programs worth up to $250,000.00 toward your educational debt.

A Pay Structure That Puts You in Control

We utilize a transparent Pay-for-Performance (P4P) model because we believe your dedication and hard work should be directly rewarded. At TeamBuilders, we recognize you as a professional with the capacity to drive your own career, dictate your own schedule, and maximize your earnings.

• Empowered Earnings & Flexible Scheduling: Our system is designed to reward engagement and therapeutic impact while giving you the freedom to manage your own time. The more direct care you provide, the more you earn. It's that simple.
• Compensation for Every Minute: We value every aspect of your professional contribution. While direct care earns our highest rates, you are also fully compensated for travel, administrative tasks, clinical supervision, and ongoing training.

Ready to Make a Difference?!

If you're passionate about serving New Mexico's communities and want a career that supports your professional growth and personal well-being, we want to hear from you!

Position Summary: The Community Support Specialist (CSS) is part of a multidisciplinary treatment team providing Comprehensive Community Support Services (CCSS), Behavioral Respite Care (RSP), and/or Psychosocial Rehabilitation (PSR) services. The CSS provides support, advocacy, and assistance to individuals meeting New Mexico criteria for Serious Emotional Disturbance (SED), Severe Mental Illness (SMI), and/or Co-occurring Disorder (COD). The CSS helps clients achieve wellness, stability and independence, connecting them to services, promoting skills development and supporting recovery goals. Works collaboratively with families, other behavioral health professionals and community resources.

The duties listed below are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, and skills required of this position.

General Duties & Responsibilities:

• Knows, and upholds TeamBuilders' philosophy, policies & procedures, and standards of conduct.
• Understands and complies with requirements for provision of care to clients impacted by SED/NBD, SMI and/or COD.
• Works collaboratively with clients, families and other stakeholders.
• Collects & reviews psychiatric and medical treatment records, criminal histories & school records.
• Coordinates and facilitates Team Meetings with natural supports, caregivers, parent(s)/guardian(s), probation officer, protective services, etc.
• Sets and maintains professional boundaries to assure the safety and protection of the client.
• Completes initial mental health and functional assessment identifying strengths, needs, and barriers within 72hrs of service rendering.
• Completes/updates service plans & team meeting forms as required & within 72hrs of service rendering.
• Documents all other service activities within 24hrs of service rendering.
• Utilizes CORE Learning or other tools/curriculum to support life skills development.
• Plans/coordinates/implements life and psychosocial skills development activities in accordance with the individualized service plan.
• Immediately seeks program and/or clinical supervision regarding incidents and completes Incident Reports per Agency policy and submits documentation in a timely manner.
• Responsible for initiation, completion, and updates or maintenance of client documentation in accordance with agency and state/federal applicable standards.
• Participates in clinical seminars & training, supervision and staff meetings as assigned.
• Completes and submits timely documentation for billing, payroll, and compliance purposes.
• Performs school, home, and community-based services as needed or directed.
• Seeks consultation and assistance when needed.
• Additional duties as assigned.

Comprehensive Community Support Services (CCSS) - All TeamBuilders Service Areas :

• Provide individualized face-to-face or in-person support services to clients and families with behavioral health needs in home-, community-, and office-based settings.
• Assist clients in accessing social services, benefits, housing, healthcare, and transportation.
• Facilitate/encourage use of coping strategies, self-management skills, and resiliency techniques.
• Document client progress, challenges, and achievements using agency record-keeping systems.
• Assist with crisis intervention and connect to emergency or higher-level care when required.
• Promote engagement in group activities, peer support, and community integration efforts.
• Provide psychoeducation in behavioral health conditions, wellness practices, coping skills, etc.

Behavioral Respite Care (RSP) and Psychosocial Rehabilitation Services (PSR):

• Participates in the provision of RSP or PSR as assigned and scheduled.
• Understands and complies with training, supervision and documentation requirements.