Guest Service Agent
Whiteface Lodge
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here. Whiteface Lodge
- ...Front Desk Agent Essential Duties and Responsibilities Always treat guests with courtesy and respect in a variety of situations. Must maintain standards of 5-star service Must maintain honesty and integrity To be mindful of the importance of personal hygiene...SuggestedLocal areaImmediate startFlexible hoursShift workNight shiftWeekend work
- Description GUEST SERVICE AGENT | TAILWATER LODGE Set on the scenic banks of the Salmon River, Tailwater Lodge, a Tapestry Collection by Hilton™, offers the perfect blend of outdoor adventure and tranquil relaxation. From Orvis-endorsed fishing and shooting sports to our...SuggestedFull timeLocal areaFlexible hours
- Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately...SuggestedImmediate startShift work
- The Guest Service Agent is the first point of contact for external and internal hotel guests. The Guest Services Agent will be responsible for managing all incoming calls from both internal and external guests and route appropriately to any of the three hotels Sheraton,...SuggestedFull timeWork experience placementWork at officeLocal areaShift work
- ...and comply with all departmental policies/service procedures/standards. Answer telephone... ...'s standard operating procedures. Access guest history records to best service guests; maintain... ...Qualifications 1-2 years: Guest Service Agent Preferred Team Player: Works well as a...SuggestedFlexible hours
- Part-time | Shifts available including evenings, weekends, and holidays Guest Service Agents are the face of the hotel. You check guests in and out, handle reservations and phone calls, process payments, and keep the front desk and public areas running smoothly. You’ll...Hourly payPart timeShift workAfternoon shift
$22 - $25 per hour
...downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House,... ...accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of... ...both the guest and hotel. The Guest Service Agent is empowered to do everything in their...Temporary workLocal areaNight shift$36.1 per hour
## Guest Service AgentApply: On-Site: The Jay - San Francisco, CA: Full time: Posted Today: JR119054**About Us**The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city...Hourly payFull timeTemporary workLocal areaImmediate startShift work- ...recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent! WHAT WE OFFER Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to...Full timeLocal areaFlexible hoursShift work
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidImmediate startShift work
- Description The Front Desk Agent serves as the first and last impression of our hotel, providing exceptional guest service while handling front desk operations efficiently and professionally. This role is responsible for creating memorable experiences, resolving guest concerns...Full timeTemporary workLocal areaFlexible hoursShift workNight shiftDay shiftAfternoon shiftWeekday work
- ...work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER. Guest Service Agent Overview Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for...Full timeFlexible hoursShift work
$24 - $25 per hour
...company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio... ...managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the...Temporary workLocal areaFlexible hoursNight shiftDay shiftAfternoon shift- ...Friday, August 21, 2026 at 10:00 AM The Front Desk Agent performs check-ins and check-outs of hotel guests courteously and efficiently. Processes all payments... .... Previous experience in the capacity of Guest Service Agent at an upscale hotel/resort. Knowledge of Property...Work at officeImmediate start
$17.5 per hour
...800 Frank Sottile Blvd Kingston, NY 12401, USA Residence Inn Kingston 800 Frank Sottile Blvd Kingston, NY 12401, USA As a Guest Services Agent, you are the first point of contact for guests, playing a crucial role in ensuring a positive and memorable stay. This position...Contract workLocal areaFlexible hours- ...isseekingawelcoming and engaging GuestServiceAgent tohelp build a unique guest experienceforour newest hospitality venture, Dolly Parton’... ...that all guest interactions, including check-in, check-out, and service requests, are executedin a timely manner,with professionalism...Work at officeLocal areaWorldwideWeekend workAfternoon shift
- Camelback Resorts Tannersville, PA 18372, USA Description Job Title: Guest Services Agent Department: Guest Services Reports to: Guest Services Manager As a Guest Services Agent, you’re one of the friendly faces our guests count on to help make their Camelback experience...Flexible hoursShift workWeekend work
- ...every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments... ...Appreciate and We have Fun JOB OVERVIEW As a Front Desk/Guest Services Agent, you are responsible for participating in all aspects of the...Contract workLocal areaImmediate startAll shifts
- ## Guest Services AgentApply: The Monsaraz San Diego, California: Part time: Posted Yesterday: End Date: September 30, 2026 (18 days left to apply): JR108911# Competitive + BenefitsWe are a global hospitality management company who partner with internationally renowned...Part timeLocal areaImmediate startShift work
- Description Position Summary The Guest Services Agent provides information that is requested by the callers and serves as a liaison for the guest and operational departments. As well, greets callers with enthusiasm while understanding their requests and maintaining the...Contract workWork at officeShift work
- ...rewarding, with career advancement opportunities and unique perks! As a Front Desk Associate you will: Process guest reservations and provide excellent customer service. Show proficiency in using computer software and cash handling. Tidy up, organize, and assist in...Full timePart timeImmediate startFlexible hoursShift workWeekend workAfternoon shift
- ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Guest Services Agent Full Time Atlanta, GA, US 1 Attachments 5 days ago Requisition ID: 1234 Guest Service Agent Hotel Phoenix at Centennial Yards...Full timeWork at officeLocal areaFlexible hoursAfternoon shift
- Description Key Responsibilities Greet guests with warmth and professionalism, ensuring smooth check-in and check-out experiences. Serve... ...local insights, dining recommendations, and personalized service. Resolve guest concerns with empathy, urgency, and transparency...Local areaFlexible hoursAfternoon shift
- Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon arrival; Verify guest credit and establish payment methods; Maintain accurate records of room availability and guest accounts in PMS; Post charges and balance cash...
$20 per hour
...Guest Service Agent Location: Long Island City, New York Rate of Pay: $20 per hour, Part Time The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of...Hourly payPart timeWork at officeShift work- ...Guest Services Agent The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Candidate Profile Experience: High...Local areaImmediate startFlexible hoursShift workAfternoon shiftWeekday work
$1,000 per month
...! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As an Overnight Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the...Local areaFlexible hoursNight shiftWeekend work$22 - $25 per hour
The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property....Hourly payWork at officeNight shift$18 per hour
...immediately for a full time RESERVATIONS AGENT position. Location : AT&T Hotel and Conference... .... Free meals, uniforms and laundering service available at select locations.... ...can flourish. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hours$18 per hour
...hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, on-site bourbon distillery and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the...Hourly payTemporary workLocal areaImmediate startFlexible hours
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