Administrative Assistant/Receptionist - ABA Center - RBT/BT Experience

Administrative Assistant/Receptionist - ABA Center - RBT/BT Experience

Position Details:

Title: Admin Assistant/Receptionist

Location: Owings Mills, MD

Schedule: Full-time - 8/9am-5/6pm M-F

Salary: FT: $20-$24/hr

Do you have experience as a BT/RBT and are looking for a role that is more administrative? If so, this role may be for you!

Overview

Flywheel Centers is dedicated to providing high-quality ABA therapy for children with autism across multiple states. We are seeking a compassionate and reliable Clinic Administrative Assistant/Receptionist to join our team! As a vital member of our care team, you will work directly with families and therapists to support out ABA Clinic.

Job Summary

As the Clinic Administrative Assistant/Receptionist, you will be the first point of contact for families, ensuring a smooth and positive experience from the moment they enter. Your duties will include scheduling and coordinating sessions, managing inventory and purchases, and assisting in the creation and management of programs to enhance patient care and clinic efficiency. You'll work closely with our clinical and administrative teams to help the clinic run smoothly while maintaining a welcoming environment for clients and their families. The ideal candidate will also have experience as a BT, giving them that extra insight into the field.

Key Responsibilities

• Scheduling & Coordination: Manage appointment scheduling for therapists and clients, ensuring optimal time management and minimal disruptions. Communicate effectively with families and staff to confirm sessions, manage cancellations, and resolve conflicts in scheduling.

• Inventory Management & Purchases: Monitor and maintain stock levels of clinic supplies, ensuring necessary materials are always available. Place orders, track deliveries, and coordinate with vendors to meet budget and quality standards.

• Program Creation & Management: Support clinicians in organizing and maintaining treatment plans and clinic programs to promote consistency and efficiency. Help implement new initiatives that improve the quality of care and streamline clinic operations.

• General Office Support: Perform front desk duties including answering phones, greeting clients, processing paperwork, and maintaining organized records. Assist with day-to-day administrative tasks to ensure the clinic runs efficiently and professionally.

If you love children, are well-organized, flexible, patient, and have a growth-oriented mindset, you will do great in this role!

Flywheel Centers: Our Story

Flywheel Centers is changing the experience for parents raising children with autism. We believe that no one should feel isolated, frustrated, or unsure while raising a child on the spectrum. We aim to create a space where children receive care from specialists who provide the expertise, understanding, and compassion needed to help them thrive, while also offering practical assistance to their families.

*Flywheel Centers has an Equal Opportunity Policy:*

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Flywheel Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.