Senior Analyst, Refrigeration Temperature Monitoring

Job Summary

Responsible for providing analytics, reporting, and operational insights for the Refrigeration Temperature Monitoring (RTM) program. Serves as a subject matter expert for RTM performance, monitoring temperature alerts, refrigeration trends, and work orders generated from temperature-related events. Analyzes program data to identify opportunities for improved response, equipment reliability, and proactive maintenance while developing dashboards and reporting that provide visibility into performance and support operational decision-making.

Job Responsibilities

• Performs complex analysis of information, problems, and/or data under limited supervision. Develops recommendations for review of lead/ and/or management.
• Tracks, monitors and measures the benefit of implemented solutions for complex issues, applying company policies and procedures in the resolution of a wide range of issues. Acts as a subject matter expert with a full understanding of the area of specialization. Performs gap analysis and cost benefit analysis where indicated.
• Communicates risks to leadership with proposed plans for mitigation. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Computes metrics involving complex issues.
• Develops, analyzes and disseminates complex reports.
• Networks with senior internal and external personnel in own area of expertise, working collaboratively and sharing knowledge with the team.
• Resolves complex issues.
• Receives little instruction on day-to-day work, general instructions on new assignments.
• Recommends streamlined processes and process improvements to more leadership. Assists in driving change as needed.
• Provides guidance and feedback to other team members.

About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's Degree and at least 1 year of experience in a facility maintenance or business role OR a High School Diploma/GED and at least 4 years of experience in a facility maintenance or business role.
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
• Willing to travel up to 15% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s degree and at least 1 year of experience in business operations or Facilities program management or a high school diploma/GED and at least 3 years of experience in facilities maintenance, retail operations, refrigeration systems, asset management, or IoT/sensor monitoring environments.
• Advanced Microsoft Excel skills, including pivot tables, data analysis, and dashboard development.
• Strong analytical, problem-solving, and root cause analysis skills.
• Experience working with cross-functional business partners and communicating insights to various levels of leadership.
• Experience in analytics, operations, facilities maintenance, asset management, compliance reporting, or business performance measurement.
• Knowledge of refrigeration systems, facilities maintenance operations, temperature monitoring technologies, or work order management processes.
• Experience performing trend analysis, predictive analytics, and KPI performance reporting.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $65000 - $130000 / Salaried