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Personal Insurance Account Manager I

$69.56k - $112.68k

Global Credit Union

Job Title

Responsible for the support and service of GIB customers

Job Description

Perform customer service functions necessary to support clients to include policy changes, new business, claims and addressing billing issues. Utilize multiple insurance carriers with a comprehensive understanding of their guidelines and products. Educate customers on policy coverage to enable informed decisions. Develop trusted relationships with clients through creative problem solving. Perform review of customer accounts to address any coverage needs. Cross-sell additional products offered by the Insurance Agency or the Credit Union. Perform other duties as assigned.

Qualifications

Highschool graduate or equivalent. Must possess Property/Casualty license. Proficient with technology including Microsoft Office Products and interactive phone system. Knowledge of agency management systems, particularly AMS 360. Possess strong sales, customer service and organizational skills. Ability to work independently with minimum supervision and as a team participant. Enrollment in an insurance program, CISR, CIC or other, is preferred.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 09

$69,557 - $112,677 annually

Salary Pay Range: 10

$63,233 - $99,908 annually

Salary Pay Range: 11

$57,484 - $90,230 annually

Benefits

  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

Global Credit Union
Vacancy posted 5 days ago
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