Digital Account Manager

Overview

Digital Territory Sales Manager - SLED

Location: Remote, USA Work Arrangement: Remote

About the Role

The Digital Territory Sales Manager is responsible for driving revenue growth within an assigned territory by managing direct customer relationships and supporting partner collaboration efforts. This role carries full-cycle sales responsibility for mid-sized accounts and works closely with internal teams and channel partners to expand pipeline, close business, and support customer success.

The Digital Territory Sales Manager operates with growing independence while partnering with leadership on territory strategy and complex opportunities — bringing a customer-first mindset, strong sales instincts, and a collaborative approach to every engagement.

Your Role Responsibilities? Here's What You'll Do.

• Manage a defined territory of existing and prospective customers to achieve quarterly and annual sales targets — executing against a territory plan that identifies priority accounts, growth opportunities, and partner engagement needs.
• Lead sales cycles from qualification and discovery through proposal and close — partnering with marketing, presales, and customer success to ensure coordinated and effective customer engagement.
• Build and maintain strong customer relationships with key stakeholders — serving as a trusted point of contact across mid-sized accounts within the assigned territory.
• Support joint selling efforts with channel and reseller partners on targeted opportunities — participating in partner enablement activities and co-selling motions to expand pipeline and drive business growth.
• Maintain accurate pipeline reporting and forecasting — applying company sales methodology and tools to manage opportunities effectively and exercise sound judgment within established guidelines.
• Collaborate cross-functionally across teams — contributing to territory strategy, sharing knowledge with newer team members, and managing moderately complex sales opportunities with growing independence.

Role Essentials

• Bachelor's degree or equivalent experience, with 2–5+ years of experience in SaaS or technology sales and a proven track record of managing a defined territory and carrying individual quota.
• Strong communication, presentation, and interpersonal skills — with the ability to build and maintain relationships with key customer stakeholders across mid-sized accounts.
• Demonstrated ability to manage multiple opportunities simultaneously, with strong organizational and time management skills and the ability to maintain accurate sales forecasts.
• Experience working collaboratively across internal teams — including marketing, presales, customer success, and channel partners — to drive coordinated customer engagement and pipeline growth.
• Willingness to travel up to 50% as required, with the ability to analyze sales data and manage opportunities effectively using established sales methodologies and tools.

What We'd Like to See

• Experience in full-cycle B2B sales with a focus on pipeline generation, opportunity management, and deal closure within a defined territory.
• Familiarity with CRM tools and sales reporting frameworks to maintain accurate forecasting and pipeline visibility for sales leadership.
• Experience supporting joint selling efforts with channel or reseller partners — including co-selling motions and partner enablement activities.
• Ability to apply structured sales methodologies to manage moderately complex deals with sound judgment and growing independence.
• Demonstrated ability to share knowledge and provide informal guidance or mentorship to newer team members within a sales organization.

Pay Transparency

The base compensation range for this role is $76,672 – $88,409 per year . In addition to base salary, this role is eligible for a 40% commission on top of base pay. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.