Service Technician III

Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in‑house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can‑do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. Position Summary The Service Technician III is responsible for assisting and overseeing the physical assets, general maintenance repairs, apartment make‑readies, and preventive maintenance and construction or rehabilitation projects for the property. The role includes maintaining an adequate inventory of repair supplies, exhibiting a strong commitment to the service needs of internal and external customers, and representing the company in a professional and courteous manner. Essential Job Functions Uses industry‑specific technology to establish priorities and respond to service requests, assisting in monitoring completion within company standards. Completes maintenance requests, replacements, and upkeep—including exterior grounds and common areas—performing HVAC repair, appliance repair, and assisting with make‑readies as needed. Assists with the identification and correction of hazardous community conditions and liabilities, reporting hazards to the Community Manager and Service Manager. Assists in ensuring preventive maintenance programs are implemented, followed, and documented according to BH program guidelines. Responsible for the maintenance and security of all property‑issued tools. Posts notices and other community communication, if applicable. Works with the office team and/or Service Manager to determine weekly apartment make‑ready schedules. Ensures all repairs, replacements, and cleaning are completed to make apartments move‑in ready. Assists with determining supply and equipment needs. Oversees maintenance operations and staff in the absence of the Service Manager. Shares on‑call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident requests per company standards. Understands and complies with OSHA and other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives, and systems regarding maintenance. Other duties as assigned. Minimum Qualifications/Skills Minimum of three years of progressive maintenance and safety experience. Intermediate computer skills, including industry‑specific technology required to perform job functions. Regularly performs manual, task‑oriented work under minimal supervision and prioritizes tasks. High School diploma – preferred. Required Certifications EPA Section 608 TypeI – Appliance, TypeII – HVAC, or Universal certification. Working knowledge of basic appliance repairs. Basic knowledge of HVAC repairs. Required to provide own (industry‑specific) hand tools. Work Schedule Monday‑Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours including “on‑call” and/or participate in a rotating “on‑call” schedule as needed to meet business needs. Physical Requirements/Environment Lifting up to 50 pounds. Full range of motion with upper and lower body. Continual movement including standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Equal Employment Opportunity Statement BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Compensation Pay Range: $23‑$24.50 per hour. Compensation may vary based on geographic market, knowledge, skills, and experience. #J-18808-Ljbffr BH Management