General Manager
Cincinnati/Northern Kentucky Airport
General Manager
Are you highly skilled in leadership and ready to define, strategize, and execute the vision and mission of a renowned Food & Beverage Company? Do you excel in creating a positive work environment and ensuring customer satisfaction?
The General Manager will lead the management team and crew to embody the company's vision: “Travel Well. Eat Well. Be Well\. You will oversee daily restaurant operations, focusing on customer service and employee satisfaction.
Requirements:
- Strong supervisory and leadership skills
- Excellent organizational and time management skills
- Expertise in food safety and restaurant guidelines
- Cheerful and positive attitude
- Teamwork oriented
- Previous restaurant/food service management experience required
Duties/Responsibilities:
- Oversee food preparation to ensure compliance with health, safety, and quality standards
- Manage inventory, purchase food and supplies with a focus on quality and cost
- Handle customer complaints diplomatically
- Be hands-on in the Front and Back of House
- Organize staffing and coach team members
- Follow Food Safety and Cleanliness Guidelines
Physical Requirements:
- Work quickly and efficiently
- Be able to work on your feet for several hours
- Lift up to 25 pounds
Benefits:
- 401(k)
- Dental insurance
- Team Member discount
- Flexible schedule
- Health insurance
- Vision insurance
Location: Frisch's Big Boy located inside the CVG Airport.
As a bustling hub, CVG Airport delivers a warm, inviting experience. In 2022, UCG partnered with CVG to operate Chick-fil-A, Skyline Chili, and Frisch’s Big Boy—helping every traveler to travel well, eat well, and be well in the Queen City. Founded in 1979 by Joe and Hayat Rababy, and currently operated by her children and grandchildren, United Concessions Group (UCG) is a 100% family-owned and operated business dedicated to providing exceptional service and innovative culinary experiences to our guests. Inspired by our mission to be a positive, successful, people-centric concessionaire fully devoted to every opportunity we are fortunate to be a part of, UCG embodies a culture of hustle, continuous improvement, and unwavering dedication to our customers and partners.
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