Business Process Analyst

Business Process Analyst

A Business Process Analyst (BPA) leads single-workstream consulting projects and assists with the onsite management of projects. The analyst's role focuses on workstreams and knowledge gained with an understanding of Services Lab and Productions (LPS) current offerings. The analyst is expected to utilize current BPC tools to provide insight into a customer's current state processes and partake in the development of future state recommendations with the help of a BPC/Sr BPC. BPAs support leadership with the analyzation of customer inventory spend/usage histories to assist with the recommendation of clear managed inventory strategies. An analyst uses their project work to build a foundation for developing expert level knowledge and understanding of capabilities.

Responsibilities:

• Partners with colleagues on select projects and scopes of work to drive relationships and growth
• Collects and analyzes data provided by key customer stakeholders (customer champion, end users, software exports, financial systems)
• Develops inventory management solutions and scope of works based on data gathered during customer interactions and on-site opportunities
• Identifies business requirements and recommends a streamlined procurement process for customers using sciences.com, Inventory Manager software, and Lab and Production Services (LPS) programs
• Recommends inventory management process to meet multiple customer requirements (types of software, customer-run, -run, R&D, GXP)
• Recognizes LPS processes, offerings, scopes, and cost savings during customer engagements
• Supports the LPS business growth through customer-facing capability presentations and walk-throughs
• Performs additional duties as assigned

Qualifications:

• BA/BS degree required
• 0-2 years of work experience in related field
• Supply chain/inventory management, laboratory, and/or production experience, preferred
• Project management experience, introductory to basic
• Knowledge of Microsoft Office tools, basic to intermediate
• Competent communicator including presentation and other verbal/written tools