Dental Front Office & Insurance Coordinator

Dental Front Office & Insurance CoordinatorWhispering Ridge Family Dentistry seeks a Dental Front Office & Insurance Coordinator with an amazing personality to join our team of dental professionals! Our practice is well-known for providing the community with extraordinary dental care using state-of-the-art technology and modern techniques. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!Compensation: $23-25 per hour, negotiable based on experienceScheduleFull-time4-5 days per weekBenefitsEmployee discount for dental treatmentsMedical, dental, vision, and life insuranceGenerous PTO and paid holidaysTraditional and Roth 401(k) optionsReferral Bonus ProgramFree CE courses provided by our affiliated vendorsResponsibilitiesGreet patients and provide a welcoming, professional experienceAnswer phones, respond to patient questions, and coordinate appointmentsMaintain an organized and productive dental scheduleConfirm appointments and help fill openings and last-minute cancellationsVerify dental insurance eligibility and benefitsReview insurance coverage and estimated patient portions with patientsAssist with dental insurance claims, attachments, pre-authorizations, and follow-upFollow up on outstanding insurance claims when neededCoordinate treatment appointments and help patients understand their next stepsCollect patient payments and assist with account questionsMaintain accurate patient and insurance informationCommunicate effectively with hygienists, assistants, doctors, and other team membersHelp provide an efficient, positive experience throughout the practiceOur Ideal CandidateFriendly, professional, and comfortable communicating with patientsHighly organized and able to manage multiple prioritiesConfident working with schedules, phones, and computer systemsDetail-oriented, especially when working with insurance and patient accountsDependable and willing to take ownership of responsibilitiesA strong team player with a positive attitudeComfortable discussing treatment costs and financial responsibilities with patientsAble to handle a busy front office while maintaining excellent customer servicePrevious dental front office and dental insurance experience is strongly preferred (1+ years)Experience with Eaglesoft dental practice-management software is a plus.