General Service Mechanic

Job Description

Job Description

Lazer Tow is a company dedicated to excellence in everything we do. Whether it is towing passenger vehicles, motorcycles, trucks, tractor-trailers, motorhomes, or heavy construction equipment, we make the extra effort to meet or exceed your expectations.

General Service

FLSA Status: Non-Exempt

Functions as an experienced technician who can perform diagnosis and repairs of most vehicle components with little supervision required.

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy
• Diagnoses the cause of most malfunctions and performs repair.
• Communicates with Parts Professional to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisors immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all shop-owned tools and manuals. Return them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of, and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Report any safety issues immediately to management.
• Other tasks as assigned.

Education and/or Experience

• 2+ years related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Requirements:

• Prolonged periods standing, crouching, bending, climbing, stooping, reaching, twisting, pushing, and pulling in order to perform job.
• Must be able to lift up to 50 pounds at a time.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of our company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.