Lead Administrative Assistant

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you're a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

Our Lead Administrative Assistant helps keep our home health care organization running smoothly by supporting and guiding the Clerical Administrative Support Team. This role focuses on coordinating daily administrative operations and maintaining clear, consistent communication between clients, caregivers, and staff.

In addition, the position contributes to a positive workplace experience by assisting with employee events and supporting service coordination efforts. The result is a more organized, connected environment that benefits both employees and the clients we serve.


Key Responsibilities:

• Lead the Clerical Administrative Support Team, providing guidance, support, and mentorship to ensure high performance and professional growth
• Coordinate the workload within the team, ensuring that all administrative tasks are completed efficiently and accurately
• Ensure relief and coverage within the team for any absences or peak periods to maintain continuity in operations. Fill in as a Clerical Administrative Assistant and execute responsibilities as necessary
• Support internal team projects to ensure business continuity when needed
• Oversee the coordination of key services, including office maintenance, IT support, and office supplies, to ensure uninterrupted daily operations
• Facilitate communication and collaboration with vendors, clients, and internal departments to streamline processes and improve service delivery
• Provide ongoing support to various departments based on business needs
• Liaison with office building management to ensure safety protocols are completed annually. i.e., fire extinguishers and exit-door inspections, first aid replenishments and monthly checks, building maintenance, including participating in and organizing in Safety Committee meetings per OSHA requirements
• Develop and maintain clear communication channels between clients, caregivers, and administrative staff
• Ensure timely and accurate dissemination of information, acting as a central point of contact for any inquiries or issues
• Organize and manage administrative appointments, staff meetings, and other in-office events
• Coordinate logistics for events and gatherings aimed at enhancing team morale and client engagement.
• Implement initiatives to improve employee satisfaction, such as coordinating team-building activities and addressing staff inquiries promptly.
• Performance Monitoring and Reporting
• Track and report on key performance indicators (KPIs) related to service coordination, employee satisfaction, and communication effectiveness.
• Provide regular updates to the Assistant Administrator on the progress of the Clerical Administrative Support Team's objectives and deliverables.
• Conduct feedback sessions with team members and stakeholders to identify areas for improvement and implement changes as needed.
• Facilitate ongoing training for the Clerical Administrative Support Team on organizational procedures, communication protocols, and service coordination techniques.
• Encourage continuous professional development within the team to enhance competencies and ensure high standards of service.
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Qualifications:

• Associate's or Bachelor's degree in Business Administration, Healthcare Administration, or related field
• Minimum of 3-5 years of experience in an administrative support role, with at least 2 years in a supervisory or leadership position. Experience in a healthcare setting is preferred
• Strong leadership and team management abilities
• Excellent organizational and multitasking skills
• Proficiency in office management software (e.g., MS Office, scheduling tools)
• Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders
• Problem-solving mindset and ability to work under pressure
• Ability to lead, inspire, and motivate a team to achieve organizational goals
• Communication: Strong verbal and written communication skills, with a focus on clarity and effectiveness
• Attention to Detail: High level of accuracy in managing tasks and reporting
  • Commitment to providing exceptional support and service to clients, caregivers, and staff

******The position may require travel to the Santa Fe location, as needed to provide front desk coverage or support operational needs******

$47,801.31 - $57,361.41 a year

This job description is based on the objectives and responsibilities outlined in the proposal for establishing a Clerical Administrative Support Team, aimed at optimizing operational efficiency and enhancing both employee and client satisfaction within Giving Home Health Care.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We're committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you're ready to be part of an organization that truly makes a difference in people's lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.