Part-Time Family Outreach Ambassador, Oakland Enrolls (Bilingual)

Job Description

Job Description

OAKLAND ENROLLS MISSION

Our mission is to empower Oakland families to make informed choices about their public charter school options and make the process of selecting and enrolling in a public charter school easy, efficient, and equitable.

ARE YOU READY TO HELP FAMILIES FIND THEIR SCHOOL?

Oakland Enrolls runs a common application for 24 public charter schools across Oakland. We’re launching a Family Outreach Ambassador Pilot Program for the 2026-27 enrollment season and looking for trusted community members to help us reach families who have historically had less access to information about their school options — particularly families where Spanish, Mam, Arabic, Chinese, Vietnamese, or other languages are spoken at home.

Family Ambassadors recruit families from their own networks, guide them through the application process, and support outreach events during the enrollment season. This is a paid contract role for someone who is already connected to Oakland families and wants to help them navigate their school options.

We operate as a project of Families in Action for Quality Education (FIA), a 501(c)3 focused on helping underserved Oakland families access quality schools.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Community Recruitment & Family Support

• Reach out through your personal network — neighbors, faith communities, parent groups, social media — to identify families exploring their school options, help them learn about the charter schools available through Oakland Enrolls, and feel confident making a choice
• Walk families through the Oakland Enrolls common application step by step: creating accounts, selecting schools, understanding requirements, and submitting before deadlines
• Follow up with families to make sure interested people actually complete their application; conduct conversations in their primary language whenever possible
• Track families you’ve connected with using your unique ambassador referral code and log outreach activity in CRM software

Outreach Event Support

• Table at community events, school fairs, Head Start presentations, and preschool visits; occasional events may take place in West Contra Costa
• Speak with attendees in their language, answer questions about charter school options, collect sign-up information, and encourage families to apply

SKILLS / KNOWLEDGE

• Clear, patient communicator with strong verbal skills in English and at least one additional language (Spanish, Mam, Arabic, Chinese, or Vietnamese)
• Trusted member of the Oakland community with existing relationships among families with school-age children
• Self-motivated and reliable; able to manage your own schedule and follow through on commitments
• Comfortable making phone calls, sending texts, and doing basic data entry on a smart devices

EXPERIENCE

Strong candidates will:

• Have existing relationships with Oakland families and be seen as a reliable resource in their community
• Have personal experience with Oakland’s public school enrollment process
• Be comfortable talking knowledgeably about charter school options
• Experience with preschools, faith communities, community outreach, or K–12 enrollment is a plus.

COMPENSATION

Hourly Rate: Range $25/hr 

Up to 10hrs/month

INTERESTED?

Please submit a resume and cover letter.