Sales Manager

Sales Manager

Department: Sales

Reports to: Director of Sales

Full time employees are eligible for these benefits:

• 401k
• Dental Insurance
• Health Insurance
• Holidays
• Sick Leave
• Vacation
• Bonus structure

Qualifications

Previous hotel sales experience is preferred. However, if you are motivated, client-focused, and eager to learn, we will provide training and support to help you succeed in this role.

Sales Responsibilities

• Drive revenue through proactive sales efforts, including phone calls, email outreach, client appointments, site tours, networking events, and trade shows.
• Develop and maintain strong relationships with corporate, group, and event accounts to build trust, loyalty, and repeat business.
• Prepare and deliver effective sales and marketing presentations tailored to the needs of prospective clients.
• Prioritize revenue-generating activities as directed by the Director of Sales, with a focus on efficient time and account management.
• Respond to all leads within 24 hours to maximize conversion opportunities.
• Monitor production of assigned accounts, analyze market trends, and use brand/corporate tools to capture and shift market share.
• Maintain awareness of the competitive set through STAR reports and other tools to help ensure the hotels achieve or exceed fair share.
• Complete accurate weekly sales recaps and actively participate in sales meetings and special projects as assigned.
• Partner with all hotel departments in a professional and positive manner to support a seamless experience for clients and guests.

Candidate Qualities & Skills

• Strong written and verbal communication skills, with the ability to present confidently to clients, colleagues, and leadership.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional and polished presentation, consistent with hotel grooming and dress standards.
• Detail-oriented, flexible, and self-motivated, with the ability to work independently and as part of a team.
• Strong interpersonal skills and a natural ability to build and maintain relationships.
• Commitment to exceptional service, consistently going above and beyond to support clients and guests.
• Visible, engaged, and present during key events, client functions, and peak business periods as needed.

Physical Requirements

• Ability to stand, walk, bend, push, pull, and reach as needed throughout the workday.
• Ability to lift and carry up to 30 lbs., including collateral, displays, and event or sales materials.
• Comfortable working in hotel environments where there may be occasional exposure to standard cleaning agents or chemicals used in operations.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA: non-exempt manager

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.