220 PERONSAL BANKERS - Small Business Development Specialist

Build Your Career with a Bank That Stands for More

For 100 years, Bank of Labor has been a trusted financial partner for businesses in the Kansas City region. We are uniquely positioned as the leading labor-focused financial institution whose strategic initiatives have set a national course to serve the needs of labor unions across the entire country. Expertise in specialized financing has enabled us to provide debt capital for the construction of training centers from coast to coast. And because we enjoy a national reputation for our trust services and treasury product offerings, our labor relationships are comprehensively served. Bank of Labor is the only majority-owned and operated bank in the nation whose focus combines deep industry expertise with modern banking solutions to serve labor organizations, businesses, and consumers. We are approaching a significant milestone in asset growth!

Bank of Labor doesn't just provide financial services—we champion the values of integrity, resilience, and community. Our team of professionals plays a vital role in maintaining strong internal controls, risk management, and regulatory compliance, ensuring that we continue to uphold our mission while driving innovation in banking.

We are seeking to add top talent to our ranks with a leader driven to help shape the future of our franchise. If you're a strategic thinker with a passion for excellence and leadership, Bank of Labor offers the opportunity to make a meaningful impact in an organization that values expertise, collaboration, and innovation.

Join a team where your work matters—at a bank with a legacy of strength and a future of opportunity.

Small Business Development Specialist

Job Summary:

The Small Business Development Specialist performs a variety of duties in developing meaningful relationships in the community that Bank of Labor serves and implements the responsibilities of the position in a manner consistent with the bank's goals. The role is responsible for maintaining and growing community business relationships in accordance with established policies and procedures, ensuring that objectives established for profitability, risk management, business retention and fully banked clients are accomplished. The primary focus of the position is to identify, develop and maintain smaller business relationships, serving as the initial point of contact and primary relationship owner while partnering with credit and other product specialists as needed. This position is performed with a high degree of independence, self-motivation and discipline and is under the direction of executive retail management and/or their designee.

Knowledge, Skills & Abilities Required:

• Superior organizational, time-management, and follow-through capabilities are required.
• This position requires a minimum of 3 years in banking with at least 2 years of small business development and relationship management, with a record of taking a holistic approach to fully banking clients.
• Minimum requirements include a 2-year college degree or equivalent experience in a sales-oriented position.
• Previous experience in business development is expected.
• Local travel in the Kansas City area; occasional evening/weekend events.
• Working knowledge of community-bank products and services (e.g., business and consumer deposits, treasury services, merchant services, credit cards, and small business lending).
• Competence in Microsoft Office/365 productivity tools.
• Demonstrated proficiency in interpersonal communications, verbal and written, is necessary. This position requires daily interaction with members of the community and employees of the Bank including senior management; concise communication and interpretation of various concepts are critical.
• Proven history of being a self-motivated person with a prospecting bias and a disciplined pipeline management approach. Adherence to sales process is critical to the success of the person in this role.

• Understanding of credit fundamentals sufficient to identify viable opportunities and collaborate with credit partners. Ability to work in a competitive environment and meet sales goals.
• Strong stakeholder collaboration with Retail, Treasury, Commercial, Trust and Operations teams.

Primary Responsibilities / Expectations:

• Job Performance Behaviors: Contributing to organizations success, job effectiveness, relationships and customer satisfaction.

• Initiating, nurturing, expanding and serving existing and prospective clients and business partner relationships by initiating contact and educating them on depository accounts, loans and other related bank products. Combines consultative sales approach and financial expertise to create value solutions. Responsible for achieving individual goals. Maintain customer/prospect tracking reports and customer/prospect contact lists. Responsible for introducing new and existing customers to Retail branch teams for their role in servicing. Deepening and enhancing relationships through collaboration with all bank department product specialists.
• Create referral networks by actively participating and representing the bank in numerous community and professional organizations and related events. Creates network on internal and external referral sources.
• Work with Retail management in developing and implementing community relations events, community training/education programs, customer appreciation events & product promotions (as needed).
• Responsible for the acquisition of new clients. Seeks business opportunities from existing client relationships.

Secondary Responsibilities:

• Coordinate meetings between prospect/customer and banking staff as appropriate.
• Educated on all bank products and services, procedures and policies of deposit and loans.
• Ability to analyze and understand market and financial indicators and communicate economic, market, competitive conditions to management and other applicable bank departments.
• Service customer relationships as appropriate.
• Responsible for retention of customers in their portfolio of business with the bank.
• Follow up with customers periodically to ensure an excellent and growing relationship with the bank.
• Adhere to customer service protocols and processes.
• Develop sales strategies for maintaining and further penetrating existing client relationships, including pre-call planning and post-call follow-up.
• Perform special projects at the direction of the Division Head.

• Other duties as assigned or deemed necessary by management to ensure continuous workflow of daily operations.

Physical Requirements:

• Lifting 20-50lbs, walking, driving, standing, repetitive motion, sitting

Contacts:

Internal: all bank departments

External: clients, prospects, other financial institutions

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.