Transit Operator

General Definition of Work

A Little About The City: Jacksonville has one of the youngest demographics in the US with a median age of 22.8 and an estimated population of 75-80,000. The City offers a great work/life balance. We are rich in history and deep in pride of our local military as demonstrated at Lejeune Memorial Gardens near Marine Corp Base Camp Lejeune and New River Air Station. Many of our military return and plant roots here because of the lifestyle and all that the City has to offer. Another reason people stay in Jacksonville... We are a Caring Community as stated in our City seal.

Jacksonville Station is a new 15,000 square foot multi-modal transportation center that will serve as the operational home for Jacksonville Transit, while also improving efficiency and connectivity among all public transportation agencies that serve our community. All modes of transportation will be served in this new facility with a taxi, Uber and Lyft service area, connections to Greyhound and Amtrak, and serve as a trail head for our Greenways.

General Description: The City of Jacksonville is seeking individuals with an interest in serving as Transit Operators along designated bus routes within the City and onboard MCB Camp Lejeune. Individuals should be customer focused and comfortable working with and assisting passengers within the community. Transit Operators perform intermediate semi-skilled work transporting passengers, assisting with boarding and alighting, inspecting vehicles, collecting fares, operating radio, and related work as assigned. Work is performed under the moderate supervision of the Transit Dispatcher and Transit Supervisor.

The Transit Division is hiring for both full-time (40 hours a week) and part-time (20 hours a week) positions at this time. Hiring Event Saturday, July 25th, 2026, 8am-12pm @ the Jacksonville Transit Station 1300 N. Marine Boulevard. Bring your resume.

Essential Functions/Typical Tasks

Operates a public transit vehicle on assigned route and schedule, and ensures all work is performed in accordance with the Federal Transit Administration, Department of Transportation, ADA, OSHA and City Polices & Standards. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Performs duties in accordance with customer service at its C.O.R.E.
• Operates a bus safely, adhering to planned route and time schedule.
• Collects fares and transfers.
• Announces designated stops for passengers to hear.
• Records daily passengers and fares collected.
• Provides information and directions to passengers and the general public.
• Spot checks buses for mechanical problems and reports defects.
• Assists passengers entering and leaving the bus, to include passengers in wheelchairs and similar mobility devices.
• Reports unsafe road conditions to the Transit Dispatcher.
• Assists with maintaining clean city transit vehicles.
• Assists with other duties as assigned.

Required Education and Experience

Combination of education and experience equivalent to a High School Diploma or GED. Must have a CDL with a Passenger Endorsement in order to be qualified for this position. Hiring Range is dependent on education and experience.

Knowledge, Skills and Abilities

Thorough knowledge of regional traffic rules and regulations; thorough knowledge of the geography of the City; ability to operate passenger vehicles and related equipment safely and efficiently; ability to enunciate clearly and distinctly; ability to remain alert and to remain calm during periods of stress; ability to keep records and prepare reports; ability to establish and maintain effective working relationships with clients and associates.

Equal Employment Opportunity The City of Jacksonville is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, sex, national origin, age, marital status, religion, or disabilities unrelated to the essential function of the position.