Customer Service Representative
PetSuites
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
NVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
- Greeting clients, pets, and vendors warmly
- Managing check-ins and check-outs
- Booking boarding, daycare, grooming, and training reservations
- Answering phones, emails, and voicemails promptly
- Processing payments and balancing transactions
- Obtaining and verifying vaccination records
- Managing waitlists during peak seasons
- Recommending services and activity packages that meet client needs
- Communicating pet updates and concerns to leadership
- Keeping lobby and front areas clean and safe
- You'll also jump in to help the team when needed which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
We're seeking someone who is:
- Friendly, confident, and professional
- Detail-oriented and organized
- Comfortable multitasking in a busy lobby
- Strong with phones, scheduling, and computer systems
- Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
- Calm and solution-focused when handling customer concerns
- Passionate about dogs and cats
- You must be able to:
- Work weekends and holidays
- Stand, walk, bend, and lift up to 60 lbs
- Work in a busy, sometimes noisy environment
- Handle dogs of all sizes safely
Work Schedule:
- Full-Time
- MondayFriday shifts
- Weekend availability required
- Holiday availability required
Benefits & Perks:
- Health, Dental & Vision Insurance
- Paid Training
- Employee Pet Care Discounts
- Tips
- Career growth opportunities within NVA
Equal Opportunity Employer:
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day we'd love to meet you.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Brookfield, WI vacancy
- ...Description We are looking for an Inside Sales Development Representative with solid experience making 80+ outbound calls a day.... ..., supporting over 8,000 Franchised Business Owners who service more than 40,000 customers in 90 markets. We’re a leader in the industry with over...SuggestedWork at officeLocal areaRemote work
Coverall North America
Brookfield, WI27 days ago $19 - $20 per hour
...Job Description Description New Berlin AdaptHealth is a full-service home medical equipment company. They offer ocean home health... ...a CSR at store location when not on location with patients* - Customer Service Specialists are responsible for learning and understanding...SuggestedContract workTemporary workWork at officeFlexible hoursTEKsystems
New Berlin, WI5 days ago- ...Coordinator is responsible for day-to-day financial transactions including accounts payable, corporate credit card reconciliations, customer billing, & accounts receivable to resolve issues and seek payment of debts. Key Responsibilities for Accounts Payable: ·...SuggestedWork at officeFlexible hours
CH Coakley
Wauwatosa, WI14 days ago - ...divh2Customer Service Representative/h2pJob Category: Sales Requisition Number: CUSTO001651/ppPosted: August 1, 2024/ppFull-Time/ppWisconsin New Berlin, WI 53151, USA/ph3Description/h3pThe Customer Service Representative (CSR) is responsible for providing best in class...SuggestedWork at office
IEWC
New Berlin, WI3 days ago - ...Customer Service Representative Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The company connects, protects, and purifies the world every day through a wide range of critical components and engineered solutions that solve our...Suggested
Mativ Holdings
New Berlin, WI5 days ago - ...Job Description Job Description POSITION ROLE SUMMARY The Customer Service and Sales Support Representative (CSSR) serves as a primary point of contact for customers, supporting order management, inquiries, and service requests across multiple communication channels...Long term contractTemporary workWork at office
Artemax
New Berlin, WI16 days ago $16 per hour
...Customer Service Representative The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world's happiest family, and our purpose is to spread happiness. We do this by delivering...Hourly payWeekly payTemporary workWork at officeEcoShield Pest Solutions
New Berlin, WI9 hours ago- ...Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating, reconditioning, and tool management services. More than...Full timePart timeWork at officeShift work
Guhring Inc
Brookfield, WI3 days ago - ...ITU AbsorbTech is looking for a Customer Service Representative to join our team in New Berlin, WI. In this role, you will: Manage inbound calls and respond to customer emails with accuracy and care Conduct proactive outreach to assist with customer...Local area
American Signal Co
New Berlin, WI5 days ago - ...Customer Service Representative The Customer Service Representative, reporting to the WI Customer Service Manager, is directly responsible for providing support to customers. Acts as a liaison between customers, operations, and sales team. Essential Duties and Responsibilities...Work at office
Anderson Process
Brookfield, WI5 days ago $20 - $25 per hour
...Customer Service Representative Enjoy working with customers and providing excellent service, every day? Check out this great opportunity below! Position - Customer Service Representative Job Location - New Berlin, WI Starting Date - Immediate Employment...Hourly payFull timeTemporary workWork at officeLocal areaImmediate startRelocation packageShift workDay shiftSEEK Careers/Staffing
New Berlin, WI5 days ago$15 - $16 per hour
...Job Description Job Description Title: Customer Service Representative-Full-time Reports to: General Manager Customer Service Representative The Customer Service Representative is responsible for providing every client with a “wow experience”....Hourly payFull timePart timeWork at officeFlexible hoursWeekend workK9 Resorts of Brookfield
Brookfield, WI24 days ago- ...offerings, while guaranteeing responsive personal service and same-day shipping. As our customers' business grows, we grow with them. PTSolutions offers... ...to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison...Temporary workLocal areaImmediate start
PT Solutions
Butler, WI1 day ago - ...At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams... ...The Alterations Customer Service Representative (CSR) is a critical role for the successful...Hourly payPart timeWeekend workWeekday work
David's Bridal
Brookfield, WI4 days ago $5,000 per month
...Motion Automation Intelligence- Customer Service Representative II MotionAi brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines...Contract workGenuine Parts Company
New Berlin, WI2 days ago$16.61 - $22.95 per hour
...Customer Service Representative In Patient Registration Location: Ascension SE Wisconsin Hospital Elmbrook Shifts Available: Monday - Friday, 7:00 AM - 3:30 PM OR Monday, Tuesday, Wednesday, Friday, Noon - 7:00 PM Week 1: Saturday 3:00 PM -11:30 PM, Week...Hourly payLocal areaMonday to FridayShift workR1 RCM
Brookfield, WI4 days ago$50k
...responsible for installing and setting up new customer accounts and ensuring all installations... ...for additional products or services. Support account growth by educating... ...and proactively with customers, sales representatives, and internal teams throughout the installation...Bi-weekly payLocal areaThompson Safety, LLC
Brookfield, WI21 days ago$25k
...), industrial framing, pneumatics, and custom mechatronic systems. MotionAi provides... ...class engineered systems, products, and services to a variety of industries highlighting... ...advice to less experienced Customer Service Representatives. JOB DUTIES • Responds to...Contract workGenuine Parts Company
New Berlin, WI5 days ago- ...Customer Sales & Service Representative Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our New Berlin, WI service center. In this role, you'll provide professional and timely support to our sales team and customers....Hourly payFull time
$16.61 - $22.95 per hour
...you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check...Hourly payLocal areaMonday to FridayShift workR1 RCM
Brookfield, WI5 days ago- ...Customer Account Specialist Silgan Containers seeks a Customer Account Specialist to assist with customer inquiries and service, including order processing and order management, forecasting, and customer account coordination and account management. The ideal candidate...Work experience placementWork at office
Silgan
Brookfield, WI5 days ago $16 - $21.1 per hour
...Customer Service Representative Location: Ascension SE Wisconsin Hospital Elmbrook Shift Hours: Part Time, PRN as needed R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health...Hourly payPart timeCasual workReliefLocal areaShift workR1 RCM
Brookfield, WI1 day ago$16.6 - $17.3 per hour
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life… Assist customers... ...company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience...Hourly payFlexible hoursShift work$60k
...Job Title Sales Development Representative Job Description The Sales Development Rep is responsible for learning and executing... ...generated accounts Identify, develop and manage new and existing customer relationships by leveraging resources including but not...Hourly payFull timeInternship$55k - $70k
...divh2Sales Development Representative/h2pBuilt on service. Powered by people. Impact exists because a small group of industry leaders believed companies... ...Take Pride In/pulli5-year Tiffany Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards/...Work at office$54.9k - $119.83k
...Sales Development Representative - IntelliScript (Remote) Milliman IntelliScript is a group... ...category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of... ...of innovation, excellence, exceptional customer service, balance, and transparency....Remote jobFull timeTemporary workWork experience placementInternshipFlexible hours- ...Sales Development Representative Working as Full-time Sales Development Representative, you... ...and qualifying prospective contract customers and key decision makers Performing organizational... ...development, inside sales or customer service Excellent written and oral...Full timeContract workWork experience placementWork at officeLocal area
- ...others using your consultative selling approach to learn about your customers' applications and needs. Along the way, you'll receive some... ...lead times for those items on the look ahead Work with service centers to collect information on weekly backlog and past due reports...Work experience placementWork at officeFlexible hours
$19 - $20 per hour
...delivering, setting up, and educating patients on home medical equipment. This is a hands-on, patient-facing role that combines customer service, technical support, and healthcare exposure . You’ll split your time between the branch location and occasional travel to...Full timeContract workTemporary workCasual workWork at officeMonday to FridayTEKsystems
New Berlin, WI5 days ago$500 per month
...Job Description Job Description Job Summary: The Customer Service Representative functions as the liaison between the customer, BAG Operations and the BAG sales team. The Customer Service Representative is responsible for proactively providing timely support to internal...Contract workWork visaBlachford
Menomonee Falls, WIa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- social service representative Brookfield, WI
- customer order specialist Brookfield, WI
- client service officer Brookfield, WI
- customer service expert Brookfield, WI
- airport customer service agent Brookfield, WI
- customer experience agent Brookfield, WI
- customer service consultant Brookfield, WI
- customer service assistant Brookfield, WI
- medical customer service representative Brookfield, WI
- contact representative (customer service representative) Brookfield, WI