Front Desk Supervisor
Homewood Suites by Hilton
Guest Services Manager We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel environment. Benefits: Competitive pay. Leadership development programs Hotel discount programs Responsibilities: Supervise front desk. Handle escalated guest issues and special requests Maintain scheduling and training for front desk team Monitor guest feedback and implement service improvements Collaborate with other departments to improve operations Requirements: 1+ years of hotel or hospitality experience, Strong leadership and problem-solving skills, Excellent interpersonal and written communication, Working knowledge of hotel software systems & Ability to work flexible shifts, including weekends
Vacancy posted 1 day ago
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