Business Development Specialist

Position Title Business Development Specialist Location Lynnwood, WA Pay Range $36.06 - $45.67 per hour Position Overview The Business Development (BD) Specialist is responsible or supporting UMC's business development and sales efforts. This role involves managing the CRM, identifying publicly available project opportunities in existing markets, coordinating UMC presence at client events, doing client and marketing research, and supporting client engagements with relationship management information. The BD Specialist plays a vital role in ensuring UMC has accurate and actionable business information to pursue and win new work. Key Responsibilities Information Management Acts as the "super‑user" for CRM within UMC. Is the primary contact with our CRM support rep and learns how to manage the database and make major adjustments when needed. Attends "train the trainer" sessions to be able to train UMC employees on CRM processes. Maintains and updates client/partner contact information in the CRM. Provides timely and accurate project opportunity data to help inform go/no go decisions. Collaborates with Vice President of Development and others to develop and implement best practices to create a robust CRM system. Lead Qualification and Intelligence Researches and presents potential leads for business development based on predefined criteria such as project scope, budget, and fit with UMC's capabilities and expertise. Gathers and provides relevant intelligence on leads including project details and any potential connections or relationships that can enhance the client outreach process. Assists with market research and client research projects as needed. Provides information and research for any client follow‑up activities related to opportunity leads. Industry and Client Events Coordinates UMC's corporate industry associations, events, and sponsorships. Collaborates with the marketing department to ensure branding and communications. This includes: Manages/leads golf tournament sponsorships, including strategy, setup, staffing, ordering materials and swag, and follow‑up. Manages jobsite‑requested client appreciation events, such as coffee carts. Manages UMC's other client appreciation events. This includes managing UMC's season tickets (i.e. Kraken, Sounders). Other examples may also include, but is not limited to, assisting as needed with fishing trips, etc. Ensures we are engaging and attending events that we sponsor, strategizing on the best ROI for our sponsorship. Secondary Responsibilities Supports the process of updating a client/partner contact list when specific lists are needed for communications or events. Supports the execution of UMC's Client Excellence program to enhance customer satisfaction and loyalty. This may include implementing automated client relationship management processes in CRM and ensuring client relationship needs are met. Coordinates with marketing to arrange any branded advertising, etc. in response to sponsorship needs. Collaborates with the marketing team to provide assistance and information for holiday client gifts as needed. Collaborates with the marketing team to provide information for UConnect and social media postings as is relevant. Benefits Summary Medical, dental, and vision insurance 401(k) plan with company match Health Savings and Flexible Spending Accounts Company‑paid life and disability insurance (STD/LTD) Paid Time Off (PTO) beginning at 120 hours annually for full‑time employees Seven paid holidays plus one floating holiday Employee Assistance Program Professional development support and tuition reimbursement Employee referral program Wellness program and employee events Position Requirements Required Skills and Abilities Ability to write and communicate in a clear and compelling manner, with a strong command of English grammar and editing. Comfortable speaking with internal teams and external vendors. Time management skills and ability to work in a challenging, fast‑paced, deadline‑driven environment. Ability to consistently manage multiple tasks, prioritize those efforts, and be adaptable and able to respond quickly and efficiently as priorities shift. Comfortable asking for help. Initiative, creativity, and resourcefulness, with the ability to execute effectively with attention to detail. Excellent organizational skills, ability to build relationships with various team members, proficient collaboration and coordination abilities, and efficient time management when faced with multiple deadlines. Strong work ethic and problem‑solving skills with a hands‑on and team‑oriented attitude. Education and Experience Bachelor's degree in a related field (Business, Communications, English, Journalism, Marketing, or Design); or equivalent experience. 2+ years of relevant experience required. Experience working with Customer Relationship Management (CRM) systems is a plus. Required Licensing and Other Certifications Maintain a valid driver's license and satisfactory driving record. Equal Opportunity Employer Affirmative Action UMC is committed to a culture of inclusion and connectedness. The collective sum of the individual differences, life experiences, knowledge, innovation, self‑expression, and talent that our employees invest in their work represents who we are as a company and what we believe in. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs. EEO Policy UMC's policy on equal employment opportunity prohibits discrimination based on race, color, sex, national origin, citizenship or immigration status, religion, presence of physical, sensory or mental disability, genetic information, age, sexual orientation, gender identity, marital status, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault or stalking, or any other status or characteristic protected by federal, state, or local law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Retaliation against any employee who files a complaint regarding possible violations of this policy is not tolerated. UMC is also committed to taking affirmative steps to promote the employment of minorities, women, persons with disabilities, and covered veterans. Affir\-table action plans are developed annually to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. #J-18808-Ljbffr UMC