Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our team is built on collaboration, community involvement, and celebrating success together. With more than 100 years of combined insurance experience, we take pride in delivering excellent service and maintaining a high-performing, supportive environment. Our office has earned recognition as a State Farm Chairman’s Circle and Ambassador for Life agency, reflecting our commitment to both our customers and our team.

I’m a Little Rock, Arkansas native and a graduate of the University of Arkansas. Outside the office, I enjoy hunting, following sports, and cheering on the Arkansas Razorbacks. Staying connected to the local community is important to me, and that same sense of pride and teamwork carries into our office culture.

We believe in rewarding hard work and creating an environment where people feel supported and appreciated. Our team enjoys regular lunches, outings, and team trips, along with a workplace that values growth, recognition, and shared success.

Our culture is built around excellence, teamwork, and community. If you’re looking for a place where your efforts are recognized, your development is encouraged, and you can be part of a team that celebrates wins together, this could be a great fit for you.

ROLE DESCRIPTION:
Matt Morris - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.