Front Desk/Receptionist

Job Description

Job Description

Barrier Islands Psychiatry, PA is seeking a Receptionist to become a part of our team! The Receptionist performs a range of administrative duties to support patient care, working directly with the treatment team to facilitate timely patient scheduling, document management, and triaging. The ideal candidate would possess a team-oriented work style with an emphasis on communication and service excellence.

Responsibilities:

• Greet all visitors and patients warmly
• Readily receives calls and manages patients in a timely manner
• Accurately input patient information into electronic health record to maintain scheduling
• Manage incoming and outbound calls to ensure patients are connected to resources in a timely manner
• Maintain patient payments for service through diligent review of insurance, fees, and arrangements
• Support daily operations through maintenance of waiting areas
• Reviews and responds to voicemails hourly; responsible for acting on all daily voicemails by end of shift

​ Qualifications:

• Medical office experience required
• Familiarity with insurance terminology
• Familiarity with electronic health records management systems or similar
• Strong organizational skills
• Ability to thrive in a fast-paced environment
• A desire to learn or continue to improve upon skills

Job Type: Full-time

Pay determined upon hire, commensurate with experience and/or education.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Business hours: 8:00AM - 5:30PM
• Alternating Opening/Closing responsibilities

Ability to commute/relocate:

• Charleston, SC 29407: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person