Jamf & Modern Device Management Administrator

What success looks like in this role Administer and maintain Jamf Pro or Jamf Cloud for macOS, iOS, and iPadOS device management across the enterprise Provide white glove support onsite to the client (5 days a week) Manage device enrollment workflows including Automated Device Enrollment (ADE) via Apple Business Manager (ABM) Create and maintain configuration profiles, compliance policies, and smart/static groups in Jamf Package and deploy macOS applications using Jamf policies and Self Service catalog Monitor policy deployment success, client health, and inventory accuracy within the Jamf console Support patch management processes to maintain software currency and security compliance across Apple devices Engineering & Operations Assist in the design and implementation of endpoint management improvements and modernization initiatives Write and maintain Bash or Python scripts to automate routine endpoint administration tasks Support integration of Jamf with cloud identity providers including Entra ID (Azure AD) or Okta Work with security teams to implement and maintain macOS hardening baselines and endpoint protection tools Troubleshoot complex macOS, iOS, and Jamf-related issues, serving as a Tier 2/3 escalation resource Support & Collaboration Provide Tier 2 and Tier 3 support for Apple device issues escalated from the help desk Document configurations, procedures, and known issues to build and maintain team knowledge base Collaborate with infrastructure, security, and identity teams on cross-functional endpoint initiatives Support device lifecycle management from provisioning through retirement including asset tracking Assist with onboarding new Apple hardware including imaging, enrollment, and user setup You will be successful in this role if you have: 3+ years of hands-on experience managing Apple macOS and/or iOS devices in a corporate or enterprise environment 2+ years of direct Jamf Pro administration experience including policies, profiles, smart groups, and patch management Working knowledge of Apple Business Manager (ABM) and Automated Device Enrollment (ADE) Basic to intermediate scripting ability in Bash and/or Python for endpoint automation Familiarity with macOS system architecture, file system, and command-line troubleshooting Understanding of MDM concepts including configuration profiles, compliance policies, and device enrollment methods Experience working in a ticketing/ITSM environment such as ServiceNow or Jira Preferred Qualifications Jamf Certified Tech (JAMF CCT) certification or actively working toward it Experience with Jamf Connect for cloud identity-based authentication on macOS Exposure to Microsoft Intune or co-managed (Mac + Windows) endpoint environments Familiarity with endpoint security tools such as CrowdStrike Falcon or Microsoft Defender on macOS Experience with Apple zero-touch provisioning via Pre-Stage Enrollments Exposure to cloud identity platforms including Entra ID (Azure AD) or Okta MUST Be willing to be onsite 5 days a week in Los Angeles, CA Have 3+ years of experience Unisys is an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. #J-18808-Ljbffr Unisys Corporation