Workplace Coordinator

Workplace Coordinator

At IEM, we're not just building innovative electrical distribution systems, we're shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what's possible. Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.

The Workplace Coordinator is responsible for ensuring a positive and productive work environment at the San Antonio, TX IEM office. This person will be the first face visitors and employees see when they walk into IEM. They have an important job of making a great first impression and answering and directing inquiries. In addition, they will support the rollout of workplace programs and initiatives and help oversee day-to-day operations, including ad hoc administrative needs. The Workplace Coordinator partners closely with vendors and internal teams and helps maintain a space that reflects the company's culture while supporting ongoing business growth.

This will be a 100% onsite role working at IEM in San Antonio, TX. There will be no regular travel but may have opportunities to travel for IEM site visits, training and/or conferences.

The ideal candidate is customer-focused, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This person is approachable, resourceful, and comfortable supporting both employee experience and operational needs. Experience with tools such as Microsoft Office Suite, SharePoint, and Verkada is a plus.

Key Responsibilities

• Greet, welcome and direct on-site visitors in a friendly and professional manner
• Monitor visitor management system and issue visitor badges
• Answer intercom, phone and in-person inquiries, providing general information to guests and employees
• Receive mail and packages and assist with distribution
• Perform administrative tasks such as mailing, data entry, printing badges, etc.

Office Operations

• Maintain a safe, clean, and organized office environment
• Order and manage office and break room supplies
• Assist with updating workplace documents, policies and procedures
• Partner with vendors and internal teams to ensure a seamless employee experience

Event Planning and Employee Engagement

• Help organize and execute office-wide onsite events, special meetings and VIP visits
• Collect feedback and data from employees to support continuous improvement efforts

In addition to the responsibilities listed above, the Workplace Coordinator may be asked, and must be able to successfully complete, the following responsibilities on an "as needed" basis:

• Support larger workplace projects and space planning initiatives
• Cross-collaborate with other teams and/or senior management
• Assist the broader facilities team, from admin-type tasks to rolling up your sleeves and moving items that weigh up to 20lbs
• Occasional extended hours may be required to support events or business needs
• Flexible and adaptable team player who operates with agility and resourcefulness, and thrives in an often-changing environment. You will be operating with a start-up mindset and must be willing to help wherever needed - "not my job" is an unacceptable response

Qualifications

• High school diploma or GED required
• Minimum of 3 years of receptionist/administrative assistant and/or front desk experience
• Flexibility and customer focus are a must
• Excellent organizational, written and verbal communication skills
• Ability to multitask and maintain attention to detail
• Proficiency in Microsoft Office Suite and ability to learn new systems quickly
• Basic cash handling skills

Physical Demands

• Activities: Sitting – 80%, Walking/Standing – 20%, Lifting: Must be able to lift up to 20lbs.
• Vision: Long periods of close work on a computer screen.
• Mental Demands: Interpret, analyze, research, and handle multiple tasks simultaneously.
• Environment: Climate controlled office space.

Supervision of Personnel

• No direct supervision of others.
• Provide direction and guidance to office vendors.

Why Join IEM

At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.