Specialty Program Operations Analyst

Job Description

Job Description

Specialty Program Operations Analyst

Location: Irving, TX | Hybrid

COMPENSATION & SCHEDULE

• Contractor Pay: $40.00/hour

• Monday–Friday, 9:00 AM–6:00 PM (Mid-shift to 7:30 PM CST at least twice monthly for coverage)

• Contract Role

ROLE IMPACT

The Specialty Program Operations Analyst supports critical specialty pharmacy programs that optimize product access, inventory utilization, and operational efficiency. This role partners across multiple business functions to ensure accurate program execution, timely issue resolution, and data-driven operational decisions. Success is measured through consistent execution, operational accuracy, and continuous process improvement, including responsible adoption of AI-enabled tools to improve workflow efficiency and decision support.

KEY RESPONSIBILITIES

• Execute Auto Substitution, Sequestration replenishment, and Fair Share allocation processes to improve inventory utilization and product availability.

• Maintain SAP program configuration, substitution logic, material mapping, replenishment activities, inventory movement, and allocation controls.

• Monitor workflows from intake through execution, validation, tracking, and escalation to ensure timely operational performance.

• Partner with Portfolio, Pricing, Clinical, Buyers, Distribution Centers, SAP/MDM, Customer Care, and Sales to resolve operational issues and support customer commitments.

• Analyze operational performance using SAP, Salesforce, Power BI, and reporting tools while tracking KPIs, supporting stakeholder communications, and providing backup coverage for Specialty Program Operations as needed.

MINIMUM QUALIFICATIONS

• Experience supporting specialty pharmacy, pharmaceutical distribution, inventory allocation, replenishment, substitution, or related operational processes.

• Proficiency using SAP, Salesforce, Power BI, or similar enterprise systems to support reporting, workflow management, and operational analysis.

• Demonstrated ability to leverage AI-enabled tools responsibly to improve workflow efficiency, documentation, analysis, and decision support.

CORE TOOLS & SYSTEMS

• SAP

• Salesforce

• Power BI

• Master Data Management (MDM) systems

• Microsoft Office Suite

PREFERRED SKILLS

• Strong analytical, problem-solving, and cross-functional collaboration skills.

• Experience monitoring KPIs, operational performance, and continuous improvement initiatives.

• Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.

LEGAL NOTICE

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Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!