IT Trainer

Responsibilities Support the design, development, and delivery of IT training programs for new hires and existing staff Assist in facilitating instructor-led training sessions, webinars, and one-on-one coaching Help maintain and update training materials, including guides, job aids, and e-learning content Provide basic end-user support and follow-up assistance after training sessions Assist in managing training schedules, calendars, and communications Support Learning Management System (LMS) administration, including course assignments, tracking, and reporting Partner with IT leadership to establish training priorities focused on IT hygiene, standard practices, and user enablement to improve overall technology adoption and efficiency. Stay current with firm technologies and industry trends Qualifications Required 1–3 years of experience in IT support, training, legal technology, or a related field Strong communication skills with the ability to explain technical concepts clearly Comfort working with professional users such as attorneys and legal staff High level of organization, attention to detail, and follow-through Interest in legal technology and emerging AI tools Preferred Exposure to or hands‑on experience with: iManage Work Microsoft 365 (Word, Outlook, Teams) Experience supporting or training users in a law firm or professional services environment Familiarity with AI concepts such as: Generative AI Data security considerations in AI tools Education and Preferred Experience Bachelor’s degree or equivalent experience in Information Technology, Education, or a related field preferred 1–3 years of experience in training, IT support, or a related role Strong interest in learning and development, technology, and user support Excellent communication and presentation skills Strong organizational skills and attention to detail Ability to explain technical concepts in a clear, user-friendly manner Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); familiarity with collaboration tools (e.g., Teams) is a plus Preferred proficiency with SAP SuccessFactors for managing corporate learning programs, including user enrollment, content deployment, reporting, and system support. Physical Requirements Prolonged periods of sitting at a desk and writing, reading, presenting, and typing on a computer. May be required to lift up to 20 pounds at a time. Loeb & Loeb is an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr Loeb & Loeb LLP