Director of Operations

Director of OperationsOur client in the commercial lighting industry is looking for a Director of Operations to join their team in Nashua, NH. Reporting directly to the President, you’ll lead the day-to-day operations while bringing structure, improved systems, and energy to a growing team.This is a high-autonomy role for an operations leader who wants full ownership of operations and a direct line to the President, with a clear path to grow into a GM/VP-level role as the company scales. This is a great opportunity to make a meaningful impact on the company’s growth and success.Director of Operations Responsibilities• Lead and develop the operations team (4 direct reports)• Establish consistent processes and best practices to improve efficiency and execution• Own inventory forecasting, material requirements, purchasing, and stock/transfer management• Lead the implementation and optimization of NetSuite and related operational systems• Partner with Project Managers to improve planning, documentation, and operational execution• Identify inefficiencies and reduce unnecessary costs including freight and rush shipments• Manage the company's safety program and ensure compliance with OSHA requirements• Oversee product returns, claims, and resolution with internal teams and external partners• Manage multiple priorities and projects while meeting deadlines and customer commitments• Partner directly with the President on operational initiatives and business growthDirector of Operations Qualifications• 5+ years of hands-on experience in operations within distribution required• Ability to scale and adjust to shifting priorities and changing business needs required• Experience leading and developing teams required• Proficiency with ERP, inventory management, or similar systems required• Experience improving processes and operational efficiency required