Healthcare Business Analyst

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description The P&CBusiness Analyst II isresponsible forexecuting tasks associated with the success of the Farm Family organization related to strategicobjectivesand underwriting support. This is a 100%in-office position. Candidates must be able to work on-site at a designated company office during standard business hours. Essential Responsibilities: Manages incoming requests, researching issues/production problems as they arise toidentifyroot cause andassistswith complex corrections as needed. Evaluates defects and issues for potential work arounds that are acceptable with the business stakeholders until the defect can be addressed Elicits,identifies, and documents written business requirements and user acceptance testing criteria for department service requests and projects, and collaborates with other business area BAs toassistin doing the same for product or large strategic initiatives. Validates requirements match the intention of the stakeholder's needs, assesses that requirementsdemonstratevalue and communicates advantages/disadvantages of alternate solutions when applicable. Manages stakeholder expectations (no surprises) from beginning to end of an effort by creating and delivering on an effective communication plan Works with stakeholders to assess impact,analyzescost/benefit and risk of change andassistsin prioritizing changes, servicerequestsand projects in line with the department and organization's goals and roadmap. Reviews current processes and systems todeterminehow solutions or processes are performing to recommend improvements to support change management, best practice or maximize efficiencies as applicable. Serves as a liaison between Underwriting and other business areas (such as Computer Technology Services (CTS), product, actuarial, agencies, training, compliance, claims, billing, call center, client experience, etc.) and collaborate effectively. Effectively communicates priorities, updates and changes as needed to the underwriting department and leadership andassistwith communicating changes & updates on production problems as applicable to the field.Effectively communicates how proposed solutions will achieve businessobjectives. Assistsless experienced analysts as needed. Additional Responsibilities: Completes other tasks as assigned Qualifications / Experience Required: Bachelor's degree. Three or more years of experience. Supervisory/management experiencenotapplicable. Possess a strong understanding of the P&A underwriting processes, systems, and products Must have excellent written and verbal communication skills with the ability to effectively communicate and collaborate with all levels and business areas in the organization Possess effective conflict resolution skills Strong technical aptitude, proficient with Microsoft Office applications (Word,Exceland PowerPoint). Must be highly organized, self-driven, results-oriented, visionary thinker with a clear focus on quality. Must be adaptable and comfortable with ongoing variety in daily responsibilities Be open to ongoing education and development Preferred Qualifications: Industry related designation and/or Business Analysis certification preferred. Experience with SharePoint is beneficial The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. Richmond and Albany Pay Range: $64,872 - 65,863.00 PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io. Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. Core Values At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed. #J-18808-Ljbffr