Receptionist
Freeway Insurance Services America, LLC
Receptionist Job Category: Administration Full-Time On-site Donna, TX 78537, USA Job Details Description Purpose To support the administrative and office activities of the corporate location of Confie. Be highly organized, take initiative to solve challenges, and effectively communicate and follow-up Essential Duties & Responsibilities Answer general phone inquiries using a professional and courteous manner Direct phone inquiries to the appropriate staff members Reply to general information requests with the accurate information Greet clients/suppliers/visitors to the organization in a professional and friendly manner and alert employee who is being visited Manage shipping and receiving; accept packages and send an email for any incoming packages, distribute mail to the appropriate person, coordinate shipping (pack, schedule), receive and distribute mail Ensure the office is orderly and neat to always present a professional working environment Provide parking validation, reconcile, and create a report for accounting Ensure the conference room is in an orderly manner, ready to use (computers, projectors, cables, etc. are available as needed) and appropriately stocked with beverages. Resolve scheduling conflicts Manage the building relationship by writing, distributing, and explaining building memos, requesting A/C overtime, etc. Data entry as needed Qualifications and Education Requirements Highly organized and attentive to details Effective planning and time management skills Demonstrate the ability to multi-task, set priorities, and meet multiple deadlines in a fast-paced environment Ability to follow up and follow through Excellent customer service skills - must be welcoming, friendly, and with strong interpersonal skills Excellent computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook mail and calendar Ability to communicate professionally and respectfully in writing, on the phone, and in person Reliable, punctual, detail-oriented, highly organized, self-starter, strong initiative, quick learner Minimum 3 years of office experience, including secretarial, reception, and computer Ability to maintain professional appearance and behavior Proficiency in the use of computer programs for word processing, spreadsheets, e-mail, internet Proficiency in the use of office equipment; computer, voice messaging systems, fax, photocopier, scanner Preferred Skills Bilingual in English-Spanish preferred Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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