Front Desk Receptionist

Job Description

Job Description

Peña Eye Institute (PEI)-McAllen with a satellite office in Harlingen is looking to fill a full time position with an enthusiastic, engaging and bright front desk team member to work at our multi-faceted medical facility. You should be able to multi-task, move quickly through your duties all the while smiling in a sometimes-fast paced medical environment. You must be a hard worker, have an incredible work ethic and have the ability to multi task!

Essential Functions:

• Initiating outstanding customer service to all patients including warmly greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into an electronic medical system with on-the-job training.
• Facilitates patient check-in and check-out and collects funds as needed.
• Completes patient intake information and conducts insurance verification and authorizations.
• Responds to patient issues and provides immediate conflict resolution.

Requirements:

• Customer service skills
• Medical front desk experience preferred
• Customer service experience required
• Possess good written and verbal communication skills
• Ability to establish and maintain effective working relationship with physicians, employees and patients
• Read, understand and follow oral and written instruction

Benefits of working at PEI:

• Medical Health Insurance
• Paid Time Off
• Holiday Pay
• Paid Uniforms
• Employee recognition and appreciation awards

Benefits Offered

• Discounted products and medical services
• Ancillary Benefits.

Job Type: Full-time

Benefit Conditions:

• Waiting period applies
• Only full-time employees eligible

Work Remotely: No

Experience:

• Customer Service: 1 year (Required)
• Medical: 1 year (Preferred)
• Computer and typing skills 30 wpm (helpful)
• Medical software knowledge (helpful)
• Spanish (helpful)

Company Description