Quality Systems Manager

Quality Systems Manager

The Quality Systems Manager is responsible for the development, implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with applicable regulatory requirements (e.g., FDA 21 CFR Part 820, ISO 13485, and other global standards). Key responsibilities include managing Document Control and CAPA functions, ensuring robust governance, timely execution, and effectiveness of quality system processes. The role partners cross-functionally with Operations, Engineering, and Supply Chain to embed quality into all stages of the product lifecycle and to support audit readiness and inspection success.

Responsibilities include:

• Audit Leadership & Regulatory Readiness
• Internal Audit Program Management
• QMS Compliance & Continuous Improvement
• CAPA & Complaint Management Oversight
• Process & Product Quality Improvement
• Regulatory & Customer Interface
• Global QMS Strategy & Standardization
• Supplier Quality Integration
• Training & Quality Culture Development
• Cross-Functional Collaboration
• Digital QMS Systems Management
• Management Review & Metrics
• Team Leadership & Development

Qualifications include:

• Bachelor's degree or 6 years of equivalent work experience
• 5 years of experience managing quality management systems
• Experience with ISO 13485:2016 and FDA
• Lead Auditor Certification
• Ability to consistently achieve short and long-term business results
• Ability to prioritize work and manage multiple tasks when needed
• Ability to follow through on commitments and hold team members accountable
• Consistently produces work that meets the customer's requirements
• Project management skills
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
• Clear and effective verbal and written communication skills
• Attention to detail
• Organizational skills
• Ability to work in a fast-paced team environment
• Ability to prioritize and multitask

Pay Range: USD $100,900.00 - USD $151,300.00 /Yr.

Company Benefits include:

Compensation: This is a bonus eligible position.

All Employees: Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.

20+hours: Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.

30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.