Senior Associate - Business/Technical Analyst

 

Location Designation: Hybrid - 3 days per week 

 

 

Senior Business/Technical Analyst
What You’ll Do:
As a partner to both business and technology stakeholders, you will:
• Collaborate with and liaison between business and technology teams, driving communication and alignment on requirements and deliverables, including dependency/impact across application eco-systems.
• Champion shift left processes to reduce requirement and design gaps, by coordinating with upstream and downstream applications teams to ensure business requirements are clearly understood.
• Elicit, analyze, and document business processes, workflows, and requirements using workshops, walkthroughs, and use case analysis.
• Translate business needs into clear, complete, and testable functional specifications aligned with enterprise standards.
• Act as subject matter expert to provide guidance and direction to remove roadblocks.
• Manage the execution of scrum team priorities and activities.
• Collaborate with cross-functional teams to design scalable solutions, incorporating data mapping and API integration considerations.
• Support validation and testing efforts to ensure solutions meet business, compliance, and technical requirements.
• Troubleshoot issues, provide analysis, and recommend solutions to address business and system challenges.
• Support project delivery by tracking milestones and ensuring deliverables are completed accurately and on time.
• Contribute to Agile delivery by managing user stories lifecycle (prioritization, refinement, validation & acceptance), sprint activities using JIRA and Confluence.
• Identify opportunities for process improvement, automation, and system integration to enhance operational efficiency.

What You’ll Bring:
You bring strong experience in business and technical analysis, with the ability to translate business needs into practical technology solutions. You have hands-on experience as business analyst/product owner, with enterprise scale projects impacting multiple applications, data mapping and a working knowledge of APIs and system integrations. Prior experience as a Scrum Master will be a plus.
You are analytical and detail-oriented, with strong communication skills that enable you to effectively collaborate with both technical and non-technical stakeholders. Your experience in life insurance or related domains allows you to quickly understand business context and contribute meaningful insights.
You are organized, proactive, and capable of managing multiple priorities while working both independently and as part of a team.

 

Pay Transparency

Salary Range: $81,000-$115,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

 

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

 

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

 

Job Requisition ID: 94585