Behavioral Health Clinician - Resource Center (Bilingual)

The Mission Neighborhood Health Center (MNHC) is a non‑profit, multi‑site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high‑quality services responsive to the neighborhoods and diverse communities we serve. We are seeking a Behavioral Health Clinician to support our unhoused community at our Resource Center. This role requires applicants to be bilingual in English and Spanish. The position reports to the Director of Behavioral Health and Substance Use Counseling and is a regular, full‑time, exempt role with full benefits. Salary range: Associate: $84,252; Licensed: $100,980 Primary Objective As a member of the primary care team at MNHC, the Behavioral Health Clinician (BHC) provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction & developing healthy coping strategies in individual/family/group settings. Assists clients with referrals to specialty services for clients needing more intensive mental health and substance use treatment. Under general direction of the Behavioral Health Director, the BHC delivers age‑appropriate social work care to patients in accordance with agency policy and procedure and state and federal regulations. The BHC serves as an integral member of the healthcare team providing assessments, coordination, treatment planning, information and referral to community resources and other social services to meet the complex needs of patients. Essential Functions & Responsibilities Work collaboratively with other disciplines to provide comprehensive and holistic patient care across the lifespan. Adheres and maintains productivity standards as designated by agency standards and in accordance with federally qualified health centers and respective grants. Provides behavioral health services to patients enrolled at the MNHC diagnosed with mild to moderate mental health conditions and general psychosocial concerns as well as substance use disorders. Work collaboratively with the primary care teams in patients' respective MNHC clinic (i.e. Prenatal, Teen, Pediatrics, Women’s and Adult), including Warm Hand Offs. Engage patients in services, taking into account client‑identified needs, mental health concerns, trauma, socio‑economic and cultural factors, family and immigration circumstances, and medical complexity. Provide crisis intervention and clinical assessment. Utilize a solution focused and client‑centered model of services to provide therapeutic interventions and short‑term counseling. In collaboration with MNHC care managers, address Social Determinants of Health impacting a patient's physical and mental well‑being. Adapt treatment models and strategies to meet individual patient need. Utilize evidenced‑based models of intervention, including but not limited to mindfulness, CBT techniques, harm reduction, motivational interviewing, solution focused therapy and health psychology. Educate patients in strategies to address emotional dysregulation, traumatic responses, insomnia, anxiety, depression, and other manifestations of psychosocial stress. Support patients in addressing psychosocial and mental health factors affecting chronic diseases such as diabetes and chronic pain, and link patients to wellness supports. Collaborate with the case manager to link patients with community services such as family and educational resources, immigration resources, and employment and disability resources. Liaison to specialty services for patients with severe mental health and/or substance abuse treatment needs. Accurate and timely documentation in the medical record according to established protocols. Work closely with the MNHC Behavioral Health team on additional projects and participate in regular meetings, initiatives, and quality improvement projects. Facilitate behavioral health group and/or mental health workshops for MNHC patients. Participate in individual and group consultation through case presentations and offering clinical feedback when appropriate. Complete encounter forms and electronic logs thoroughly and in a timely manner, appropriately documenting all procedures and diagnoses. Meet productivity benchmarks and quality indicators and grant/contract deliverables. Teamwork Promotes team effort in all activities and uses a team approach to problem solving. Understands and embraces the mission and strategic initiatives of the institution. Honesty / Integrity Adheres to NASW Code of Ethics, does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully. Tolerance for Stress, Ambiguity, and Change Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities. Customer Service Strives to understand the needs of clients/patients. Treats all clients/patients with dignity, respect, and demonstrates appreciation of cultural differences. Safety Takes immediate action to correct any unsafe situation. Follows correct procedures to ensure one's own safety and that of other team members. Time Management Organizes and establishes priorities; gets the job done in a timely manner. Decision Making Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others. Minimum Qualifications Master’s degree in psychology or social work from an accredited program or university. Active LMFT or LCSW license and registration with the CA Board of Behavioral Sciences. ASW or AMFT and registration with the CA Board of Behavioral Sciences may be considered based on familiarity with integrated care models. Bilingual in Spanish and English. Knowledge of health, mental health, and social issues impacting Latino and immigrant communities. Flexibility, ease working in a fast‑paced clinical setting. Desire and ability to work as a member of a multidisciplinary team. Excellent communication, collaboration, and problem‑solving skills. General Office Equipment. Ability to maintain the highest level of confidentiality when dealing with patient records and personal information. Demonstrated expertise in patient eligibility, enrollment rules, procedures as well as patient privacy and security standards (HIPAA). Preferred Qualifications Experience in a primary care setting. Immunization Requirements As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID‑19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer. Benefits Annual 4% COLA increase. 401(k) retirement savings plan includes a company contribution. Vacation: 3 weeks annually. Paid educational leave: 40 hours annually. Medical insurance: zero out‑of‑pocket expense under the base plan. Dental and vision insurance provided at no cost to the employee. Life insurance includes a free basic policy with an optional voluntary plan. Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year. Flexible spending accounts for health and dependent care expenses. Commuter benefits. Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. #J-18808-Ljbffr Mission Neighborhood Health Center