IT Administrator

IT Administrator Location: Houston, TX Salary: $65,000.00 per year Shift: Day Shift At Staffmark, you're not just filling an IT Administrator position - you're becoming a valued part of a team that wants you to succeed. Searching for an IT Administrator job where your effort actually matters? We're building a team of reliable pros who keep operations moving, and we recognize the value you bring every shift. Qualifications & Requirements Bachelor's degree in Information Technology, Computer Science, or related field 1+ years of experience in IT Support, IT Administration, Help Desk, Desktop Support, or Systems Administration ITIL Foundation certification preferred Strong knowledge of Microsoft 365, SharePoint, Teams, Exchange, and Windows environments Experience supporting IT infrastructure, end-user devices, and business applications Knowledge of IT service management (ITSM) processes, incident management, and ticketing systems Experience with IT projects involving software implementation, hardware deployment, or system upgrades Familiarity with Fortinet, Cisco Meraki, or CCNA-level networking concepts preferred Experience with Power Automate, workflow automation, or digital transformation tools is a plus Excellent troubleshooting, customer service, communication, and problem-solving skills Strong English communication skills, both verbal and written Ability to manage multiple priorities in a fast-paced, customer-focused environment Responsibilities & Job Duties Provide end-user IT support by troubleshooting hardware, software, network, and system issues. Manage and resolve service requests, incidents, and support tickets through ITSM platforms. Support Microsoft 365 applications, including SharePoint, Teams, Outlook, and related collaboration tools. Coordinate with external vendors for hardware installations, maintenance, and IT equipment management. Assist with employee onboarding, offboarding, workstation setup, and asset tracking. Deliver second-level technical support to global and remote users while meeting established SLA requirements. Monitor IT performance metrics, service requests, and incident trends to improve service delivery. Maintain software licenses, maintenance agreements, and compliance documentation. Lead digital transformation initiatives by implementing technology improvements and automating manual processes. Conduct user training and promote adoption of new technologies and business systems. Benefits Comprehensive medical, dental, and vision coverage Life and disability insurance options 401(k) retirement savings plan Paid time off to support work-life balance Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. This is a direct-hire position! Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. #J-18808-Ljbffr