Customer Service Specialist

Outlet Customer Experience Specialist, Advisor Regular Job Description What does a Sales Consultant – Appliance Outlet do? The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved. As the Sales Consultant – Appliance Outlet you will: Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals. What are the Professional Requirements of a Sales Consultant – Appliance Outlet? Basic Qualifications Ability to work successfully as part of a team Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications 3 months experience working in customer service, sales or related fields What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.Our benefits include: Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary . For more information about benefits, LOA and paid time off, please refer to our Benefits Guide . About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. 1041949BR Brand Best Buy Job Category Retail Group Job Level 15.00 18.75 Store Number or Department 002643 Best Buy Outlet Houston TX Store Address Line 1 17776 State Highway 249 Suite 1 City Houston State Texas Search Categories Retail 77064 Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary. #J-18808-Ljbffr