Patient Access Manager

Job Title Field Access Manager Location Seattle, WA or Portland, OR Position Overview The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma’s biologic treatment. The role is in Galderma’s Prescription Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role will have a specified geography and partner closely with key stakeholders within the US cross‑functional teams as well as external partners, and will report directly to the Field Access Director team. Key Responsibilities Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products. Deliver information and education on Galderma’s patient support services and product access to solve complex reimbursement challenges. Support the execution of strategic and tactical initiatives within the assigned geographic region, supporting the Regional Sales Manager and 5–7 Account Managers. Adhere to complex compliance business rules for patient confidentiality and access to care. Resolve field‑based access issues by serving as the escalation point for all Sales Managers in the region. Partner with Sales Team, Market Access and Patient Services colleagues to enhance the patient and practice experience. Partner with external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey. Act as a subject matter expert to assist customers in reducing non‑clinical barriers to patient access to therapy. Educate Dermatology customers on Galderma patient services offerings through scheduled meetings, business reviews and educational programs. Minimum Requirements Bachelor’s degree in a relevant field. 5+ years of experience in the pharmaceutical industry, dermatology and/or biologic experience preferred. 2+ years in a reimbursement or access role supporting prescription‑based products. Proven experience launching new‑to‑market specialty products and resolving difficult access challenges. Understanding of utilization management tools, prior authorizations and appeals. Account management experience preferred. Cross‑functional collaboration experience with a proven track record. Exceptional communication and presentation skills. Comprehensive analytical/strategic thinking skills. Ability to work effectively with urgency, adaptability, resilience and tenacity. Proficient in English and MS Office (Word, Excel, PowerPoint). Benefits & Compensation Competitive salary with shift differential, annual bonus opportunities, commission plan, and career advancement. Comprehensive benefits program includes health insurance, 401(k) plan with employer match, generous paid time off, hybrid work schedules and more. Base salary range: $155,000 USD to $185,000 USD. Location‑based adjustments may apply. Equal Employment Opportunity Statement Galderma is an equal opportunity employer and welcomes applicants of all backgrounds. #J-18808-Ljbffr