Healthcare Interpreter (Spanish) - UI Health, Office of Excellence and Experience

Healthcare Interpreter

To interpret for patients and their families during their medical care visits or stay at the hospital. The Healthcare Interpreter is responsible for handling interpreting needs on demand, rarely by appointment, and renders meaning of conversations in the consecutive mode of interpretation between speakers of preferred language (e.g., Spanish) and English.

Duties & Responsibilities:

• Assists patients, employees, and visitors wherever interpretation is required at UI Health
• Renders correct concepts and meanings between preferred language and English following complexity, clarity, tone, and style from one language into another while upholding the correct rules for grammar and syntax in both languages.
• Understands protocol and terminology in the healthcare industry.
• Attends professional and/or administrative meetings to keep informed on policies, procedures, practices, and specific patient cases of the medical system.
• Provides strict renditions of the messages including every detail of the conversation and must be prepared for challenging assignments at any time.
• Honors interpreter code on conduct and interpreter ethical boundaries. for example:
• Stays attached from the conversation and remains neutral and objective at all times.
• Avoids interaction with LEP without the provider's permission
• Employs good customer service, including but not limiting to:
• Excellent communication skills
• Clear enunciation
• Pleasant and professional voice
• Polite forms of expressions
• Culturally sensitive
• Follows instructions of providers and clarifies any confusion to assure an effective encounter
• Remains calm during assignments in the event that one of the primary speakers is medically challenged, incoherent, distraught, or experiencing an emergency or end of life situation.
• Must be available and punctual for encounters, as assigned during entire work shift
• Must report completion of assignment to the office of Language Support Services.
• Accountable for entering data and creating reports
• Participates at departmental staff meetings, in-service workshops, enterprise, and community related events, as required
• Provides awareness of and sensitivity to the needs of the LEPs and deaf and hard of hearing as needed.
• Assists department with planning. deployment. and troubleshooting of VRI needs.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

1. High school graduation or equivalent.
2. National Certification from the Certification Commission for Healthcare Interpreters (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI).
3. Bilingual language skills with the ability to read, write, speak and translate fluently in Spanish/English.

For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.